Call Center Agent

Mary Joy Democer

Address: Zone ** Bulua Impantao, Cagayan de Oro City

Mobile Number: 095******** Best time of the day to contact: anytime

E-mail: **************@*****.***

Date of Birth: September 15, 1999

Place of Birth: Cagayan De Oro City

Gender: Female

Position Desired: Call Center Agent

SUMMARY

Self-motivated, enthusiastic, and hardworking, with skills in connecting with people in person and over the telephone. Highly efficient and energetic, with a special focus on providing customers with services, aimed at retaining their business.

EDUCATION

Institution Name: PHINMA CAGAYAN DE ORO COLLEGE

Location: Max Suniel St., Carmen, Cagayan de Oro City

Institution start date: 2017 – 2018

Field of Study: Bachelor of Science in Hotel and Restaurant Management

Academic Background:

Tertiary : Hospitality Management (Third Year)

Phinma Cagayan De Oro College

Max Suniel Street, Cagayan De Oro, Misamis Oriental

(S.Y. 2020 – 2021)

Secondary : Phinma Cagayan de Oro College

Max Suniel Street, Cagayan De Oro, Misamis Oriental

(S.Y. 2018 – 2019)

Primary : Bulua Cagayan De Oro, Misamis Oriental

(S.Y. 2012 – 2013)

Skills/Qualifications

Language & Level: Can write and speak English language

Computer Skills: Well verse in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Trainings/Seminars:

Certificate of Participation (2019)

2GO Vessels, Puntod, Cagayan De Oro City

Certificate of Participation (2019)

Seda Hotel, Cagayan De Oro City

Certificate of Participation (2019)

Gardenia, Tagoloan,Misamis Oriental

Bread and Pastry NCII Passer (2019)

TESDA

Soft Skills

Guest Service

Interpersonal skills

I hereby certify that the above information are true and correct to the best of my knowledge.

Mary Joy Democer

Applicant

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