Success Manager Byu
Resume:
Jenette S. Le Starge
385-***-**** ***.********@*****.***
Linkedin.com/in/jenny-lestarge
EDUCATION
Brigham Young University – College of Life Sciences Provo, UT Bachelor of Science, Exercise and Wellness Apr 2020
GPA: 3.56
WORK EXPERIENCE
Bacon Provo, UT
Client Success Manager Dec 2019 – Present
Implemented and executed a new CRM system for over 300+ companies
Worked closely with the product team on developing the best software for our clients
Developed success plans for clients that outline metrics for success, potential issues, and provided recommendations
Especially for Youth Provo, UT
Counselor May 2017– Aug 2018
Facilitated group discussions, prepared lessons, and acted as a role model for youth ages 14-18
Collaborated with a co-counselor to oversee the safety, well-being, discipline and instruction of youth
Advised youth to set and achieve goals throughout the week
BYU Office of Information Technology Provo, UT
Open Access Computer Lab Assistant Aug 2015 – June 2017
Provided customer service for patrons and assisted with programs, including Microsoft Office and Adobe Suites
Monitored computers for software or tech issues, troubleshot when necessary, and informed Tech Office of any issues
Received Employee of the Month for exemplary customer service and dedication to the work place
VOLUNTEER SERVICE
President Provo, UT Y-Serve Apr 2019 – Apr 2020
Mentor and supervise 15 council members, 71 nonprofit programs with 300+student leaders
Plan and implement large scale Y-Serve events, retreats, and trainings throughout the year
Intern Pleasant Grove, UT
Brain Balance Achievement Centers Apr 2019 – Aug 2019
Coached children ages 3-18 with various behavioral, academic, and social problems by stimulating their brain development through cognitive and physical exercises
Created a spotlight booklet of the children for the coaches to learn how to cater to each individual child while coaching
Student Advisory Council Representative Provo, UT
BYUSA Sep 2018 – Apr 2019
Researched and implemented a project to promote environmentalism and sustainability campus wide.
Communicated with administrators and faculty to help them better understand the needs of BYU students
Executive Director of BYU Experience Provo, UT
Y-Serve Sep 2017 – Apr 2018
Led an administrative team and coordinated with 300+ volunteers to plan, organize and execute an event for individuals with special needs
Dedicated 5-10 hours a week attending trainings, conducting meetings and recruiting volunteers
SKILLS & INTERESTS
Honors – Future Business Leaders of America state competitor, Women in Business Scholarship winner
Skills – Microsoft Office (Word and PowerPoint), Social Media (Facebook and Instagram)
Certifications- CPR/BSL, Food Handlers Permit
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