Sales Associate Customer Service
Resume:
KIYONNA MARSHALL
Houston,TX
EXPERIENCE
FIRST WATCH RESTAURANTS INC. / SERVER
OCTOBER 2020 - PRESENT
●Listened to customers, and accurately wrote down orders to enter the POS System.
●Communicate with kitchen staff to ensure orders are prepared correctly.
●Served 4-6 tables at once, to assist the company in increasing sales.
●Stayed updated on current menu choices, knowing if the kitchen is running out of items.
●Performed cashiering functions by closing checks and preparing end of day reports.
●Resolved complaints quickly and efficiently while keeping the customers best interest in mind.
CITI TRENDS / LEAD SALES ASSOCIATE
JUNE 2019- MARCH 2020
●Operated cash registers managed financial transactions, and balanced drawers.
●Informed customers about ongoing sales, discounts, and promotions to increase store sales.
●Checked items received against shipping invoice to ensure shipment is accurate.
●Conducted regular store inventory once a week.
●Lifted heavy boxes onto platform carts to transport around the stockroom and store.
●Assisted in cleaning up the store and stockroom during and after shift.
EDUCATION
TAYLOR HIGH SCHOOL / HIGH SCHOOL DIPLOMA
GRADUATED JUNE 2018
A member of the Speech and Debate team for 2 Yrs.
SKILLS
Written and Verbal communications
Active listening
Customer Service
Attention to detail.
Multitasking
mathematics
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