MARCELLA J. TADDEO

Odessa, FL *****

813-***-****

adlzzm@r.postjobfree.com

Investment Servicing and Finance Professional

Skilled and highly analytical professional with wide range and comprehensive experience providing quality leadership and support in the finance industry. Manages various aspects of estate management, reconciliation and discrepancy with a keen ability to develop relationships with new and existing clients in order to expand business. Detail-oriented with strong communication and interpersonal skills. Areas of Expertise:

●Due Diligence

●Research and Analysis

●Documentation management

●Strategic Planning

●Accounting

●Time Management

Experience

JP Morgan Chase / Chase Retirement Services July 2014 – September 2019

Investment Servicing Specialist- Control / Discrepancy / Estate Management - Reconciliation

●Deceased beneficiary research.

●Processing various Estate documents.

●Manage and process transfers out/beneficiary payouts.

●Identify and correct discrepancies between branches and Retirement Services.

●Research and reconciling Debit/Credit transactions from Retirement, DDA and GL accounts.

●Research and reviewing rejected transactions or transactions with invalid tax withholding elections.

●Manage state tax withholding discrepancy notifications.

●Process outgoing and incoming wires.

●ACH reject corrections.

●Review and verification of outgoing checks to ensure efficient processes.

●Assist with incoming mail and scanning of documents when needed by volumes.

JP Morgan Chase / HSA Client Services, Tampa, FL October 2006 - October 2014

Client Service Specialist

Direct liaison between Insurance Company contacts (clients) and JP Morgan. Assisted clients on a daily basis with administering all aspects of HSA accounts, including but not limited to client account set-up, member account set-up, funding, understanding contributions and distributions and other transactions, identifying and correcting errors, making adjustments and reconciling accounts.

●Processed monthly reports for billing and reporting Service Level Agreement statistics.

●Collaborated with the technology team to manipulate data/account information which is unable to be changed through regular processing methods.

●Effectively trained and assisted in various functions of HSA Operations.

●Participated in the Year End Reconciliation team.

Mitchell & Company, CPA, PA, Tampa, FL February 2006 - Current

CPA Assistant (Part time Employment)

Assist in receptionist and secretarial duties, client interface and assistance. Perform monthly and quarterly client write-up and accounting for small businesses.

Keystone Market, Odessa, FL July 2005 - December 2005

Bookkeeper/Market Rep. (Temporary Employment)

Assisted in daily functions of fruit market, customer service, sales and in set up of accounting program.

Crum Resources, Clearwater, FL January 2002 - June 2005

Payroll Processor

●Process payroll of 35 companies for approximately 800 employees.

●Prepare weekly, bi-weekly, semi-monthly and monthly payrolls and adjustments.

●Oversee and review staff shortages and provide coverage.

●Interface with clients, answer and resolve inquiries.

●Prepare checks, voids, reimbursements and special payroll bonus/adjustment runs.

Additional Relevant Experience

Universal Sign Corp/New Universal Sign, LLC, Tampa, FL

Payroll / Human Resources Administrator

Global Crane Institute, Incorporated, Orlando, FL

Office Manager

Data-Flow Accounting, Inc., Orlando, FL

Bookkeeper / CPA Assistant

Education

Business Administration

Florida Metropolitan University, Tampa FL

Physical Education

Nassau Community College, Garden City, NY

Technical Skills

Microsoft Office Applications

Customer Account Management System (CAMS)

Contact Manager

Customer Assist (CA)

E-Serve

SAP

Host/mainframe (SBS, RRS, RPAM, RDON, SARR, SARO)

I-Vault

Monetary Input Transaction System (MITS)

Morcom

One View

Teller Express

Raptor

Service Portal

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