Customer Service Rep
Resume:
Mary Kincaid
Quality control at Sandvik ADC
Elsmere, KY 41018
*********@*****.***
It is my intent to find quality, rewarding work that I can have a sense of pride and satisfaction as well as support my family. I have worked throughout my life and have found that I critically enjoy a consistent schedule, a challenging environment, and the ability to showcase that I am able to adapt, learn, and develop as a worker. I have worked in customer service, warehousing and international shipping but I have always been willing to learn and would highly consider a career change. I am excited to work and always dependable.
Work Experience
Quality control, picking and packing
Sandvik - Hebron, KY
December 2014 to Present
I pick/pack, cycle count and audit count. I work in a safe and timely manner. I pay great attention to detail and accuracy. I aslo do USLW ( United States Localized Warehouse) where I ship to third party customers.
Tru Staff Temp Agency
Elovations Services Group
April 2014 to November 2014
ESG). I processed shipments going overseas with rf scanner and verified product to ensure accurate shipping.
. Currently working at Groupon. I am packing orders, while doing so I am verifying the right product and quantity are shipping to the customers.
International Shipping Specialist
Johnson Controls Inc
August 2006 to May 2013
Responsible for all aspects of support for outbound shipments. This includes interface with air and surface carriers, shipping service and any issues relating to international shipments, and hazmat documentation
• Handled customer service calls as it relates to emergency orders, changes/cancels lines, change in carrier or shipping service, and all matters related to international shipments
• Compiles, types and executes customs/export documentation required for shipments to international locations. Receives and verifies direct ship orders and consolidates international shipments
• Provides procedural direction to other operations associated on all outbound, domestic and international shipments
• Resolves shipping related problems including errant shipments Warehouse Associate
Express Personnel Staffing
October 2005 to August 2006
Learned and developed skills in warehousing which contributed to being offered a full time position with increased responsibility and pay
• Warehouse parcel receiving from carriers and product verification
• Pallet building, packing, verification, and processing paperwork Education
Ryle High School
2002
Additional Information
Skills
• Computer related efficiency to include Microsoft Office, Internet, email, internal databases usage and input
• Additional work experience as a customer service rep at a bakery
• Always adaptive, creative, and determined to successfully complete the job on time and efficiently
• Supports and contributes to a safe work place
Contact this candidate