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U.S. Working Hours (Non-Exempt/Hourly) Policy

Intended Audience: Hourly Employees & Managers of Hourly Employees & HR Last Revised: June 5, 2015

PURPOSE:

We all work hard to make Amazon the Earth’s most customer centric company and it is important to be fully and accurately compensated for all of our hard work. This policy generally defines what constitutes paid working time for hourly (non-exempt) associates in situations that frequently arise. For situational questions or concerns, associates should contact their manager or HR representative.

All associates are responsible for checking the accuracy and completeness of their own time records and must not misrepresent hours worked either by overstating or understating the actual hours worked. Falsifying time records is a serious matter and may subject associates and/or managers to disciplinary action, up to and including termination. MEAL PERIOD AND REST BREAKS

Your safety and wellness is important to Amazon. Working hard also includes taking appropriate meal periods and rest breaks. Amazon provides the following unpaid meal periods and paid rest breaks depending on your shift and in accordance with federal and state law. All hourly associates are expected to take these meal periods and rest breaks. Meal Periods – All associates working greater than five hours are required to take a work-free 30- minute meal period. In accordance with state law, associates working less than a six (6) hour shift may be permitted to waive their meal period with management approval. Associates should contact their manager or HR representative for site specific information. The meal period for associates working in California, Illinois, Kentucky, New Hampshire, Oregon, and Washington State must start no later than five (5) hours into the associate’s shift. Example: An associate working in Kentucky clocks-in and starts working at 7:00 am. The meal period must start no later than 12:00 pm.

The meal period for associates working in all other states must start no later than five and a half (5.5) hours into an associate’s shift.

Example: An associate working in Pennsylvania clocks-in and starts working at 7:00 am. The meal period must start no later than 12:30 pm.

Meal periods are not paid and not counted towards hours worked. During meal periods, associates must not perform any work. Associates are required to record the start and end time of each meal period. For facilities equipped with time-clocks, associates are required to punch-in at the start and end time of each meal period. During the meal period, associates who work from an Amazon site are free to leave the worksite; however, break rooms are provided at most Amazon locations. An associate’s meal period must not be interrupted, delayed or missed except for exceptional circumstances. In the event a meal period is interrupted, delayed or missed, associates must consult with their manager or HR representative.

Some associates may be required to take a longer meal period and/or a second meal period, depending on the length of the associate’s shift and in accordance with state law. Associates should contact their manager or HR representative for site specific information. On-Duty Meal Period – An on-duty paid meal period is only permitted when an associate is prevented from being relieved of all duty based on the necessary job duties, such as a data technician stationed alone at a remote site. Associates may not take an on-duty meal period unless required and approved by management. Associates must record all on-duty meal periods as time worked. Rest Breaks – Amazon provides all associates a minimum ten (10) minute break for every four (4) hours worked, or major fraction thereof. These rest breaks are paid and associates should not clock in or out for them. Rest breaks should not be skipped or cut short. Associates may not waive their right to required rest breaks. Should business or personal needs require an adjustment to a rest break, associates must consult with their manager or HR representative to reschedule their rest break(s). Nursing Mother’s Break – Amazon recognizes that nursing mothers may need additional, reasonable break time to express breast milk in a private space. Where possible, associates should use their regularly scheduled paid rest breaks and unpaid meal period time for this purpose. However, if additional time is needed, associates will be provided with additional unpaid break time. Associates should contact their manager or HR representative for additional information on designated facilities and the scheduling of additional reasonable break time, if needed. TRAVEL TIME

Hourly associates may be asked to travel for work purposes from time to time. The following principles apply in determining whether time spent in travel is paid time: Home To Work – The time an associate spends commuting to and from home on regular workdays is not counted as hours worked. However, if an associate is required to perform work while traveling, then the time spent performing such work must always be reported as working time. Example #1: Michael leaves his house at 8:00 am and arrives at work to start his workday at 9:00 am. Michael will not be paid for the 1 hour of commuting time and the calculation of his work hours will begin at 9:00 am.

Example #2: Michelle takes a ferry to and from work each morning leaving at 7:00 am and arriving at 8:00 am to start her workday. One day, she was asked to call in for a meeting with her manager during the hour she was on the ferry. Michelle will be compensated for the one hour she spent on the conference call as she was engaged in a work-related activity. Travel Away From Regular Worksite – When associates travel for business, they will be compensated for all time associated with travel.

Example #3: Sara’s regular work schedule is 8:00 am to 5:00 pm. She took a flight at 6:00 pm to attend a business meeting and her flight landed at 10:00 pm. She will be compensated for the 4 hours she spent on the plane, even though it occurred outside her normal business hours. Leaving from Home: If associates travel away from their regular worksite and leave from home, the time they would normally spend commuting from home to their normal work location will not be counted toward hours worked.

Leaving from Amazon Facility: If associates travel away from their regular worksite, and leave from and return to an Amazon Facility, they will be paid for the total time traveled. Example #4: Michelle typically commutes 30 minutes to work and is scheduled to work from 8:00 am to 5:00 pm. One day, she is asked to drive to another city for a training session. She leaves at 6:00 am and drives for two hours, arriving at the out-of-town location at 8:00 am. The training session ends at 5:00 pm and she spends two hours driving home. In addition to her regular work day, Michelle should record 3.0 hours of travel time (that is, 2.0 hours each way minus normal commute time = 1.5 hours of travel time each way). Travel time starts when the associate leaves (minus normal commuting time if applicable) until the time they reach their destination, such as a hotel or meeting location. This time includes any time checking in at the airport, waiting for delayed flights, sitting on a plane, bus, train, or being delayed due to something outside of the associate’s control.

All associates are responsible for correctly reporting all travel time. When an associate travels between two or more time zones, the time zone associated with the point of departure should be used to track time. Travel time will be paid at the associate’s regular hourly rate and will be included in hours worked for proper overtime calculations. Where possible, business travel should occur within regularly scheduled work hours.

Time spent taking a break from travel in order to sleep or engage in purely personal pursuits not connected with traveling or making necessary travel connections (such as, for example, spending an extra day in a city before the start or following the conclusion of a conference in order to sightsee), is not compensable. In addition, meal periods taken while traveling are not hours worked as long as the associate is relieved of all work duties and the meal period is at least 30 minutes in length. All associates must review travel arrangements with their manager prior to departure and/or reservations being made. Travel arrangements must comply with Amazon’s Travel Policy.

“OFF-THE-CLOCK” WORK NOT ALLOWED

Hourly associates are responsible for reporting ALL hours worked, whether at an Amazon building or off- site. No one may allow or ask any associate to perform work “off the clock” without being paid. If an associate feels that he or she is being pressured in any way to do so, the associate must inform an HR representative or report the conduct through the open door policy (which can be found in the Owner’s Manual and Guide to Employment).

OFF-SITE WORK

Hourly associates who are regularly scheduled to work at an Amazon site should not perform work off- site unless required or approved by management. Such work time may include training programs, meetings, work related communications via cell phone, or work performed on laptops or other electronic devices. Failure to accurately report all off-site working time may subject managers and/or associates to corrective action.

WORKING FROM HOME

Hourly associates who work from home are responsible for reporting ALL hours worked, whether from their home workspace or for training/activities at an Amazon site. No one may allow or ask any associate to perform work “off the clock” without being paid. Associates who are regularly scheduled to work from an approved home workspace may not perform work at any other location unless required or approved by management.

ON-CALL TIME

The on-call policy ensures that the after-hours needs of Amazon are met in a reliable and timely way. Hourly associates may be required to serve in a dedicated “on-call” capacity in which they are not required to be at any specific location and can use the time effectively for their own purposes, but must be available by telephone, pager or other electronic device for designated periods of time. Prior to any associate serving in a dedicated “on-call” capacity, the reasonable expectations (including response time) of the associate must be communicated by management to the associate. If called upon to work, associates will be paid their regular hourly rate (or overtime rate if applicable) and hours worked will be determined as follows:

If associates work off-site for 15 minutes or less, they will be paid for and should report 15 minutes of working time

If associates work off-site for longer than 15 minutes, they will be paid for all time actually worked

If associates are called upon to report to an Amazon facility to work, they will be paid a minimum of two hours of time plus any time worked beyond that. Example #1: While serving in a dedicated on-call capacity, Juan received a phone call from his manager. The phone conversation lasted 10 minutes in length. Even though Juan only worked for 10 minutes, he should report 15 minutes. However, only the first 10 minutes must count towards hours worked when determining whether overtime is due. Example #2: While serving in a dedicated on-call capacity, Jared received a phone call to report to an Amazon facility to work. He arrived to work at the facility at 6:30 pm and left at 7:00 pm. Even though Jared only worked for 30 minutes, he will be paid for two hours. However, only the first 30 minutes must count towards hours worked when determining whether overtime is due.

Example #3: While serving in a dedicated on-call capacity, Diane received a phone call to report to an Amazon facility to work. She arrived to work at the facility at 6:30 pm and left at 9:00 pm. Diane will be paid for two and a half hours, all of which will count towards hours worked when determining whether overtime is due.

When called upon to work, associates must be able to work in accordance with Amazon’s Code of Business Conduct and Ethics.

SHOW-UP PAY

Two-hours of “show-up pay” is paid when hourly associates are required to report to work but are involuntarily sent home for lack of work or other similar reason when less than two-hours is worked. Show-up pay when no work is performed is not included in total hours worked for overtime calculations.

Example #1: Susan was scheduled to work from 6:00 am to 4:30 pm. Susan arrived at work at 6:00 am but, due to lack of work, she was involuntarily sent home at 7:00 am. Even though Susan only worked one hour, she will be paid for two hours. However, only the first hour must count towards hours worked when determining whether overtime is due. In accordance with state law, some associates may be subject to stricter show-up pay requirements. Associates should contact their manager or HR representative for site specific information.

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