Customer Service Representative
Resume:
Megan Keller
Carrollton, GA
**************@*****.***
www.linkedin.com/in/megan-keller-a444161b0
CAREER PROFILE
Driven UWG alumni with a set-apart work ethic. Fast learner and high trainability. Strong leader driven by passion to help others and willingness to take projects into own hands. Detail-oriented and confrontational communicator; effective public speaker. Wisdom in professional conflict resolution.
EDUCATION
University of West Georgia, Carrollton, GA May 2021 Bachelor of Science in Health and Community Wellness, Minor in Nutrition Promotion and Ed. o Major GPA: 3.83, Minor GPA: 4.0
o Dean’s List, Spring 2019 - Fall 2019
o Presidents List, Spring 2020 – Fall 2020
EMPLOYEE EXPERIENCE
Publix, Carrollton, GA December 2020-Present
Customer Service Representative
o Provide premier customer service by assisting customers with diverse needs o Maintain organization and cleanliness at register and designated end caps o Assist customers with sale information and coupons provided for the weekly sales o Assist customers with instruction on how to become a Club Pub member o Maintain till reports and cash flow at registers ensuring correct financial transactions o Request and track donations for local community organizations in need Suicide and Opioid Prevention Program, Carrollton, GA January 2020 – February 2021 Sources of Strength Student Mentor
o Shifted the culture of Central High School from negative to positive o Uplifted over 1,000 students to decrease suicide and opioid use o Mentored 45 peer-leader students at Central High School o Planned monthly campaigns for the entire school and weekly meetings for the 45 peer- leaders
o Recorded meeting minutes, lead meetings with 45 student peer-leaders, wrote monthly reports for the grant funding the Sources of Strength program, tracked student involvement and participation at campaigns and meetings, and tracked program progress through pre and post surveys
o Communicated and coordinated events with Central High School’s faculty o Outlined the budget for campaign supplies
o Designed and dispersed T-shirts promoting diversity week 2
Woodland Christian Camp, Temple, GA Summer 2019
Summer Staff
o Lead low rope activities with 20 kids promoting team bonding skills in youth o Served meals to campers and cleaned cabins + dining halls o Assured camper safety during high elevation activities; e.g. the giant swing and zip line o Lifeguarded 80+ kids during camp swim times, and gave swim tests to each camper o Served as a safe place, role model, and leader for young girls VOLUNTEER AND COMMUNITY INVOLVEMENT
Crafts with Kids November 2016
Children’s Healthcare of Atlanta
Freshman Dorm Move-in Assist August 2018
University of West Georgia, Carrollton, GA
Middle school small group leader August 2019-October 2020 Midway Church, Villa Rica, GA
Lifeline Food Pantry Volunteer October 2019
Midway Church, Villa Rica, GA
Physical Activity Promoter for 55 4th Graders January 2020-May 2020 South Douglas Elementary School, Douglasville, GA
Water Challenge and Healthy Snack Challenge Lead January 2020-May 2020 COE Deans Department at UWG, Carrollton, GA
Soup Kitchen Canned Goods Drop Off November 23, 2020 Carroll County Soup Kitchen, Carrollton, GA
SKILLS
Adult CPR/AED, Pediatric CPR and First Aid Certified May 2019 American Red Cross
Lifeguarding/First Aid/CPR/AED Certified May 2019
American Red Cross
Certified FreshStart Facilitator December 2019
American Cancer Society
Certified ServSafe Food Handler January 2015
American National Standards Institute
Contact this candidate