Aniya Farrell-Luke

OBJECTIVE

To fuel my drive and passion to expand my knowledge and work experience through a company which has unique work styles and culture designed for future growth

**** *****ard Ave East

Toronto, ON M1V 5A1

647-***-****

adlz1s@r.postjobfree.com

EXPERIENCE

Softmoc, Toronto — Sales Associate

AUGUST 2019 - PRESENT

● Ensured high levels of customer satisfaction by being knowledgeable on all present/ upcoming trends

● Archived assigned goals and business objectives in a timely manner

● Provided top quality service and sales earning “July 2020 employee of the month”

● Understood and determined customer needs to recommend creative solutions specific to the needs of customers

● Created a comfortable and safe environment for everyone by spreading positivity and smiles

Cineplex, Toronto— Cast Member

JUNE 2017- MARCH 2020

● Self motivated, proitized, and e ectively worked to complete many task under pressure

● Delivered sales, outstanding guest experience, and operational expectations

● Load and unload heavy shipment to designated places on floor and in stock

McDonald’s, Toronto — Crew Member

APRIL 2017-JUNE 2017

● Served over 10,000 guest with exceptional customer service

● Supported all aspects of optimal food service to meet the needs of the residents in accordance with infection control, quality management, and organization standards

● Exceptional guest communication

● Matined knowledge of the store and kept up to date with promotions EDUCATION

SKILLS

Punctual, hospitable, organized

Passionate and Versatile

Determined to learn new skills

Good interpersonal skills

CERTIFICATIONS

CannSell

Smart Serve

LANGUAGES

Fluent in English

Basic Spanish

Basic Tagalog

Seneca, King City

JANUARY 2021- PRESENT

Relevant Courses:

● Client Communication

● Ethical Conduct

Mary Ward Catholic Secondary School, Toronto — OSSD 2014-2018

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