Administrator Claims
Resume:
CV of Lianne Yvette
Van Wyk
Personal Profile
I studied BA Industiral Psychology at the University of Namibia. Upon finishing my studies I joined Fedsure Namibia as a Credit Life Administrator and then joined Channel Life Namibia as a Broker Assistant. I was then promoted to Credit Life Supervisor. I decided to broaden my knowledge and joined the Employee Benefits team later that year.
I also had the opportunity to be part of the HR team at Metropolitan. I was employed in the Employee Benefits Department, Metropolitan Life and currently I am Claims and Underwriting Manager at NedNamibia Life Assurance.
I am a reliable, hardworking team player and always give my best, no matter what the task is. During my time as supervisor I experienced a lot of personalities and learned that we all come from different back ground and should be treated fairly. I believe in change and I am always willing to support the implementation of new ideas.
When I am at home I like reading, watching TV and spending valuable time with my family.
Yvette Van Wyk
Address: 3 Ameib Street Date of Birth: 08/01/78
Kleine Kuppe Marital Status: Married
Windhoek
Tel: 081-***-****
Email: adlz1h@r.postjobfree.com
Work History
July 2018 to Date NedNamibia Life Assurance- Claims & New Business Dept.
Claims & Underwriting Manager
● Manage all New Business – Credit Life and Funeral
● Assist with new product and systems implementations
● Claims Assessor for Death, Disability, Personal Catastrophe and Retrenchment claims
● Surrender Authorization
● Amendment Authorization
● Underwriting of Credit Life & Funeral New Business
● Authorization of Medical Payments to Doctors
● Month End Claim Reports
August 2014 to Date NedNamibia Life Assurance- Claims Dept.
Claims Administrator
● Claims Assessor for Death, Disability, Personal Catastrophe and Retrenchment claims
● Surrender Authorization
● Underwriting of Credit Life New Business
● Authorization of Medical Payments to Doctors
● Month End Claim Reports
November 2009 – July 2014 Metropolitan Life Namibia – Employee Benefits
Medical, Disability & Credit Life Process Owner
● Disability Claims
● Medical FCL, Requirements
● Credit Life New Business, Claims & Refunds
● Monthly Commission
● Month End Accruals
● Checking & Authorising Payments
● Metropolitan Preservation Pension/Provident Fund
July 2009 – October 2009 Metropolitan Namibia -
Employee Benefits
Team Leader – Namflex Umbrella Funds
● Authorization & Posting of Monthly Premiums
● Authorization & Posting of Death & Funeral Claims
● Monthly Disability Payments to members
● Unprocessed Cheque Control
● Unallocated Funds Recon
● Reconciliation on Terminated Funds
● Daily Liaison with Broker Queries
● Daily Liaison with Head Office Cape Town Queries
● Medical Control on Members of the FCL
● Daily Liaison with Underwriting Department
● General Office Administration
July 2008 – June 2009
Commission System Analyst Metropolitan Life Namibia – Human Resources
● Commission Payment to Brokers on a monthly basis
● Perform Interviews
● Filling
April 2005 – June 2008 Metropolitan Life Namibia – Credit Life
Credit Life Supervisor
● Supervision of Credit Life Staff
● Delegate work
● Credit Life New Business Administration & Claims
June 2004 – March 2005
Employee Benefit Administrator Channel Life Namibia – Employee Benefits
● Group Benefits & Funeral Business
● Medicals
● Claims
● Commission
● Credit Control
July 2003 – May 2004 Channel Life Namibia – Credit Life
Supervisor
● Delegation and supervision of Credit Life Staff
● Credit Life New Business Administration & Claims
January 2003 – June 2003 Channel Life Namibia – Broker
Broker Assistant
● Capturing of New Business
● Handle broker and client queries on a day to day basis
● Dealing daily with alterations and cancellations of policies, loans, surrenders, claims
● Drawing quotations for clients and brokers
January 2001 – December 2002 Fedsure Namibia – Credit Life
Credit Life Administrator
● Checking of credit life new business
● General office duties – filing etc
● Assisting in work-flow of Standard Bank Funeral and E-plan claims
● Assisting in work flow of FinEd – Nhe – Standard Bank Claims
● Following up on cheque requisitions that were sent to Accounts for a cheque
Education
2004 Certificate of Proficiency in Life Insurance 1
2000 University of Namibia
Bachelor of Arts Industrial Psychology
2001- 2011 Other Certificate and Courses
MS EXCEL 97/2000
SDT LIFE Training
Leadership, Supervisory and Management Skills
Detection of Forged Documents Workshop
Conflict Management, Stress Management and Time Management
Certificate of Attendance: Medical Training Phase 1 by Dr H DE G Laurie
1992 – 1996 Windhoek High School, Namibia
English, Afrikaans, Mathematics, Physical Science, Natural Science
Interests
● Reading
References
NedNamibia Life
Gielie Vermeulen
Metropolitan Life Namibia
Beverly Augustus
Channel Life Namibia
Antonella Langford
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