Sign in

Customer Sheet Metal

Chennai, Tamil Nadu, India
April 26, 2021

Contact this candidate


Curriculam Vitae

Work Experience:

Company: Mando Automotive India Pvt. Ltd. – Steering Manufacturing with 12 years experience (Nov 2007 – May 2020)

Present Role: Engineer, Customer Quality

Profile of the Organisation:

Name: Mando Automotive India Pvt. Ltd.

Mando is the No.1 Global supplier of Technologies and services that improve the safety, efficiency and connectivity of light vehicles (Car).

From concepts to Finished Products and beyond, We have been developing innovative systems to make vehicles safer and easier to control since 1998. Today, with an unbeatable list of industry first behind us, Mando continues to pioneer breakthrough innovations for advanced driver assistance of steering column,braking, Suspension, for car and the commercial Truck. Core Competencies:

To develop and implement Quality Gate, control charts, Kaizen & Poka yoke matrix.

Well equipped to approach problem solving tools like 7QC tools.

Have Knowledge in Lean Quality Tools like FMEA, 5S and 8D Methodology.

Good knowledge in quality core tools ( SPC,PFMEA,MSA & PPAP)

Good product knowledge about Motor driven power steering systems. Key deliverables:

To maintaining the warranty ppm and rejection within the target.

Region wise warranty claim analysis

Trouble code wise analysis, Symptom code wise analysis

Millage wise analysis

Import and Export analysis


Email ID:

Mobile No : +91-994*******

Cost Reduction Activities through Process Improvements

Having rich experience in Customer Handling & Supplier analysis (Hyundai, Kia,Ford, Renault Nissan, Mahindra, Tata & Overseas customer)

Experience in Motor Driven Power Steering(MDPS) &Manual Rack and Pinion(MRP)

( Die-casting, sheet metal, machining, motor & electronic Control Unit(ECU)

Experience in Vehicle Functional Testing

Field Quality tracking and improvements

Make systemic action plan for target achievement

Field Q Complaint & Warranty Trend Monitoring and Taken Corrective & Preventive Actions

Deep Joint analysis done with Hyundai & Kia Warranty Team / countermeasure Work in line with customer and solve the issues permanently.

Handling 21 DRE, 2 Jr.Engineers

Taking CAPA for Customer claims in coordination with other functions and suppliers.

Root cause analysis & 8D report submission to the customer.

Presenting the weekly quality performance and Overall Improvement to the Management.

Handling the customer during the Audits and visits.

To conduct supplier audit along with customer

Conducting process audit and closure of NCs.

Leading & Training the Quality team and Production operators for improving Quality mindset. Sustain the world class shop floor through effective maintenance of First off/Set up approval, Skill matrix, Control chart, Poka matrix, OMC.

Major engineering enhancements:

Maintaining warranty claim cost within target for past 1 year.

Handling improvement done with part level for avoiding motor damage. Major Clients:

Hyundai, Kia, TATA, Mahindra, Ford, Renault Nissan and overseas customer. Training Attended:

Internal training on “Quality fundamental assessment” In-plant training:

Completed 15days training in ICF, Chennai and got exposure on hot rolling, sheet metal, coiling, cold rolling.

Software skills:




Successful completion of 100 days monitoring of Hyundai AI3, QXI & Kia SP2I launching without filed complaint.

Academic Qualifications:







Year of






Madras university



2014 56

B.B.A General Madras university



2012 50

Diploma Mechanical

Meenatchi Krishnan

Polytechnic college,


D.O.T.E 2007 73

S. S. L.C -

Cantonment board High

School, Chennai –43

State Board 2004 63


Nationality : Indian

Date of Birth : 22.06.1989

Marital Status : Married

Hobbies : Solving puzzles, Reading books

Languages Known : Tamil, English

Address : 11/288,Kavingar Kannadasan 1


crosstreet, Moovarnagar,

Pozhichalur, Chennai-74

Place : Chennai Yours Sincerely,

Date : S.Raja

Contact this candidate