Company: Mando Automotive India Pvt. Ltd. – Steering Manufacturing with 12 years experience (Nov 2007 – May 2020)
Present Role: Engineer, Customer Quality
Profile of the Organisation:
Name: Mando Automotive India Pvt. Ltd.
Mando is the No.1 Global supplier of Technologies and services that improve the safety, efficiency and connectivity of light vehicles (Car).
From concepts to Finished Products and beyond, We have been developing innovative systems to make vehicles safer and easier to control since 1998. Today, with an unbeatable list of industry first behind us, Mando continues to pioneer breakthrough innovations for advanced driver assistance of steering column,braking, Suspension, for car and the commercial Truck. Core Competencies:
To develop and implement Quality Gate, control charts, Kaizen & Poka yoke matrix.
Well equipped to approach problem solving tools like 7QC tools.
Have Knowledge in Lean Quality Tools like FMEA, 5S and 8D Methodology.
Good knowledge in quality core tools ( SPC,PFMEA,MSA & PPAP)
Good product knowledge about Motor driven power steering systems. Key deliverables:
To maintaining the warranty ppm and rejection within the target.
Region wise warranty claim analysis
Trouble code wise analysis, Symptom code wise analysis
Millage wise analysis
Import and Export analysis
Email ID: email@example.com
Mobile No : +91-994*******
Cost Reduction Activities through Process Improvements
Having rich experience in Customer Handling & Supplier analysis (Hyundai, Kia,Ford, Renault Nissan, Mahindra, Tata & Overseas customer)
Experience in Motor Driven Power Steering(MDPS) &Manual Rack and Pinion(MRP)
( Die-casting, sheet metal, machining, motor & electronic Control Unit(ECU)
Experience in Vehicle Functional Testing
Field Quality tracking and improvements
Make systemic action plan for target achievement
Field Q Complaint & Warranty Trend Monitoring and Taken Corrective & Preventive Actions
Deep Joint analysis done with Hyundai & Kia Warranty Team / countermeasure Work in line with customer and solve the issues permanently.
Handling 21 DRE, 2 Jr.Engineers
Taking CAPA for Customer claims in coordination with other functions and suppliers.
Root cause analysis & 8D report submission to the customer.
Presenting the weekly quality performance and Overall Improvement to the Management.
Handling the customer during the Audits and visits.
To conduct supplier audit along with customer
Conducting process audit and closure of NCs.
Leading & Training the Quality team and Production operators for improving Quality mindset. Sustain the world class shop floor through effective maintenance of First off/Set up approval, Skill matrix, Control chart, Poka matrix, OMC.
Major engineering enhancements:
Maintaining warranty claim cost within target for past 1 year.
Handling improvement done with part level for avoiding motor damage. Major Clients:
Hyundai, Kia, TATA, Mahindra, Ford, Renault Nissan and overseas customer. Training Attended:
Internal training on “Quality fundamental assessment” In-plant training:
Completed 15days training in ICF, Chennai and got exposure on hot rolling, sheet metal, coiling, cold rolling.
Successful completion of 100 days monitoring of Hyundai AI3, QXI & Kia SP2I launching without filed complaint.
B.B.A General Madras university
D.O.T.E 2007 73
S. S. L.C -
Cantonment board High
School, Chennai –43
State Board 2004 63
Nationality : Indian
Date of Birth : 22.06.1989
Marital Status : Married
Hobbies : Solving puzzles, Reading books
Languages Known : Tamil, English
Address : 11/288,Kavingar Kannadasan 1
Place : Chennai Yours Sincerely,
Date : S.Raja