Manager Case

JS

JULIE SANCHEZ

**********************@*****.*** H: 623-***-**** 15955 W Smokey Dr., Surprise, AZ 85374

Summary: To find and maintain a position utilizing my skills in Family, shelter and System of Care services

Skills:

•Process improvement

•Processes and procedures

•Goal-oriented

•Verbal and written communication

•Contract review and recommendations

•Productivity improvement specialist

•Staff retention

•Performance reporting

•Workforce training

•Multidisciplinary collaboration

•Cost reduction and containment

•Multi-unit operations management

Experience

UMOM New Day Centers Phoenix, AZ Residential Support Specialist

6/2019- Current

Responsible for a case load of 20 families that were previously chronically homeless. Fully responsible for ensuring that the families maintain stable housing while pay all utilities monthly. Finding resources for families to lean on when needed. Meeting with head of household at least 1x a week as well as numerus check in calls weekly. Enrolling children and families into any and all needed services including behavioral health services. Training of new staff. Responsible for monthly inspections of units to include State Inspections. Managing Parson’s Village

Devereux Advanced Behavioral Health Phoenix, AZ High Needs Case Manager Team Lead 08/2015 - 6/2019

I built a strong lucrative Team of 10 High Needs Case Managers. I was fully responsible for interviewing, hiring and supporting the entire team. I completed and submitted monthly deliverables to 7 current payors for the state of Arizona. I excepted/denied all referrals for services along with assigning to High Needs Case Managers. I was fully responsible for supervision, staffing and holding High Needs Case Manager's responsible for their job duties. I worked very closely with numerus Stake holders to include AHCCCS, DCS, and Probation etc.

Quality Care Network Phoenix, AZ High Needs Case Manager 04/2009 - 08/2015

I carried a full case load (up to 25 clients) while ensuring that all needed documentation for each case was up to date. I was responsible for facilitating CFT's, IEP's etc. I maintained open communication will team members in order to ensure that the client received any and all needed Behavioral Health services. I was responsible for completing any Out of Home requests along with finding appropriate placement for client's needing extra services. I was responsible for following up with placements, hospital teams and families in order to complete accurate discharge planning.

West Valley Child Crisis Center Glendale, AZ Director of Family Reconciliation 10/2004 - 04/2009

Supervising, hiring and termination of all Visitation Liaisons. Creating, writing and enforcing all policies and procedure. Scheduling and training of all staff to adhere by ADHS guidelines along with consistent coaching. Provide a setting that is clean, safe, home-like environment to allow children and families bonding time. Monitor staff in order to ensure that they are having open discussion with Resource Families as well biological families regarding the well-being of the child/children. Review all submitted referrals provided by DCS Case Managers as well as complete all family intakes and assigning of Visitation Liaisons. Intervention of visitation as well as termination of visitations if need be.

I grew in this agency from being a:

Childcare Worker I

Childcare Worker II

Shift Supervisor

Family Connections Supervisor

Family Services Coordinator

San Bernardino County School District San Bernardino, CA Educational Paraprofessional 09/1993 - 09/2004

Responsible for all educational aspects of Alternative Education Program. Completed all Intakes and Discharges from the program. Trained and educated High School students on Career Education. Created and maintained Career Days. Liaison for High School students and Community Resources including scheduling and mediating all Probation and student meetings.

References are available upon requests

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