Quynella Glover

**** ******* **** ****** ***# ***05 Bartlett, TN 38133

Email: adlyjk@r.postjobfree.com

901-***-****

Professional Summary

Highly organized and detail-oriented Administrative Assistant with more than 3 years of experience supplying thorough organized administrative support to 3 managers. To obtain a position with an organization as an office support secretary. I want to work with a progressive organization I can utilize my knowledge and skills for the benefit of the company. I am a master multi-tasker with excellent interpersonal skills, and I have an upbeat attitude. I also have experience in leadership, department members, and all visitors to the department by handling office tasks, providing assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

Experience

Five (5) years of administrative support experience.

Experience in e-mail, word processing and typing correspondence and reports, data entry, budgeting, and bookkeeping, preparing presentations and filing.

Also, database experience.

April 10, 2016 -Present

United Parcel Service (UPS) Supply Chain Solutions

Memphis, TN 38116

Administrative Assistant I

Answering phones, general office filing, completing order forms, and various tasks associated with office operations

Responsible for mailroom duties, order processing, and coordinating services

Invoice Payments

Knowledge in Microsoft Word, Excel, Outlook, and Power-Point

Coordinate administrative support for project management.

Ensure timely and cost-effective completion of administrative details.

Ensure that practices and procedures used by subordinates are consistent with established procedures. Under minimal supervision, but in accordance with established policies and procedures, provides administrative services for departments.

Anticipates, initiates, coordinates, and follows up on administrative activities and other special projects.

May have the functional responsibility for providing direction to other administrative staff.

The scope and complexity of this position is such that the Administrative Specialist is regularly dealing with diverse matters which require extensive knowledge of the department's area of responsibility.

Possesses the ability to handle sensitive situations in a mature and confidential manner.

Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination.

*Processed travel expenses and reimbursements.

*Assisted administrative team members with completing daily tasks to maintain a smooth workflow.

*Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate management instruction.

*Coordinated special projects and managed schedules.

Perform a variety of accounting activities, such as preparing between 10 and 20 check requests, expense reports, purchase orders, and invoices each week.

Managed an active calendar of appointments, filed expense reports, and composed, and prepared confidential correspondence.

June 03, 2019-August 26, 2020 Baptist Memorial Hospital Memphis, TN 38120

Health Unit Coordinator

Answering phones & checking in with patients.

Maintaining patient charts.

Responsible for filing & organizing patient’s paperwork.

Perform other assigned secretarial duties.

Stein Mart: November 8, 2015-March 16, 2017

Cashier/ Sales Associate

Operated cash register to facilitate cash and/or credit card purchase transactions

Distributed merchandise throughout the store, ensuring products were visually appealing to customers and store maintained a professional appearance

Address customer concerns to ensure that everyone had a great customer service experience to promote increased sales and sales traffic.

HIGHLIGHTS:

*Dedicated team player *Proofreading

*Organization *Travel Arrangements

*Business Writing *QuickBooks & MS Office proficient

*Documentation/ Filing *Meeting Support

Education

June 2012 –October 2014

ITT-Technical Institute

Cordova, TN 38016

Associates Degree: Computer Networking Administration Systems – GPA: 3.50

Southwest TN Community College

Memphis, TN 38134

Associates Degree: Communications January-2018-Present

References

References are available on request.

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