Customer Service Driver

DORI GRIER

*** *********** ****# ****, *********, MI 48327

Cell: 313-***-****

****.*******@*****.***

My name is Dori Grier I am enthusiastic customer service, results-driven person with proven ability to establish rapport with clients. I believe customer service is the number one thing that keep a business successful. I was a owner of Immaculate Cleaning Service in Chicago Ill, for more than 5 years, being client-focused and having commercial and domestic accounts. My business was very detail-oriented which made it very successful and I enjoyed running it with six other great employees. My passion right now is driving, I enjoy driving for Uber, as a independent contractor. I am my own boss again and I have very flexible hours. I'm very committed on getting my passengers to their destinations safely! I've been a driver for different company's, with more than 4 years experience. My goal is always to be the best employee a company could have, working hard in every area of the business. Energetic work attitude

Courteous demeanor

Customer service expert

Active listening skills

Detailed Oriented

Strong organizational skills

Adaptive team player

Top sales performer

Results-oriented

Client-focused

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Quality Communication

Interacted with Marine Captain and other superior in Hawaii, ensuring reliable and high-speed delivery to residential and small-business passengers.

03/2014 to Current

UBER

Waterford, MI

Driver

Maintained up-to-date knowledge of driver policies regarding state and city laws. Earned “Top Driver” in two quarters of the top 25 drivers, in my first year!

03/2014 to Current

LYFT

Waterford, Mi

Driver

Excelled in exceeding customer service goals daily! One of the top 100 drivers in the state of Michigan! Very focused on passenger safely and satisfaction.

05/2006 to 03/2008

HORNBLOWER'S MARINE SERVICES

Honolulu, HI

Ordinary Seaman

Successfully led key cleaning projects which resulted in excellent outcome. Developed highly empathetic team relationships and earned reputation for exceeding goals. Developed good safely practices and found all ship procedures.

CAREER OVERVIEW

CORE STRENGTHS

ACCOMPLISHMENTS

WORK EXPERIENCE

EDUCATIONAL BACKGROUND

HIGH SCHOOL DIPLOMA: GENERAL 1980

Mumford High School, Detriot, Michigan, Wayne

Continuing education in Math and English

GENERAL

Harry S. Truman College, Chicago, IL, Cook

Math 101

English 101

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