OFFICE CLERK/CUSTOMER SERVICE LATTA, 29565 843-***-****
Date of birth
Ability to Multitask
Ability to Work Under Pressure
Ability to Work in a Team
Fast Typing Skills
Knowledge of Office Systems
Dual monitor experience
I love to decorate my home, and
spend time with my family.
Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills. I bring forth high quality organizational skills and a self-motivated drive to achieve excellence. Adept in various software applications, filing systems, and office equipment. A commitment to safely and professionally handling confidential tasks. Proven ability to establish and maintain excellent communication and relationships with customers. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Experienced in maintaining accounts, processing accounts payable Passionate and knowledgeable Office Clerk with vast experience providing administrative skills in office settings. Dedicated to identifying customer needs and delivering effective solutions to all problems.
Virtual call center agent at ACD Direct, Direct online website November 2019 — April 2021
• Maintained call center database by collecting and recording information.
• Used effective listening skills to document phone call details.
• Provided superior customer service to clients by addressing all questions and concerns.
• Answered inquiries by effectively researching, locating, and relaying information to customers.
• Remained calm and considerate of customers at all times.
• Brought forth advanced organizational and multitasking skills. Cashier /Accounts Payable clerk at Efird Chrysler Jeep Dodge, Florence May 2017 — May 2019
• Efficiently and accurately operated cash drawer
• Performed cashier duties to customers in parts and service department and assist sales with all down payments on vehicles
• Processed credit cards over the phones
• Ability to multi task in a fast paced work environment
• Accounts Payable clerk
• Worked as a friendly and helpful clerk, renowned for fast and excellent service.
• Performed all administrative and clerical tasks in the office.
• Greeted customers with a friendly and helpful attitude. Student Shadow/substitute teacher at Kelly temporary services, Marion April 2015 — May 2017
• Motivated students to learn and participate.
• Assisted and monitored one on one with a child that has autism.
• Chaperoned outings and field trips
• Fostered child in classroom to ensure a happy and safe environment with other children
High School Diploma, Latta High Schol, Latta
August 1984 — June 1987
References available upon request