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Customer Service

Location:
Barjhar, Assam, India
Posted:
April 25, 2021

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Resume:

SUMMARY

Seeking a challenging position in a reputable

organization to expand andutilize my learning, skills and knowledge. Possess excellent communicationskills and have an eye for detail. Flexible to work in any

environment asrequired.

PROFESSIONAL SKILLS

Basic computer knowledge

Problem solving skills

Technical orientation

Customer focus

Attention to detail

Service mindset

Accounting

Sales

CONTACT

Phone-863-***-****

709-***-****

Email: adlyfk@r.postjobfree.com

PAN- BOFPC1697R

Passport-S7357050

LinkedIn: Subham Chakraborty

PERSONAL INTERESTS

Football

Exploring Places

Swimming

Athletics

Music

Gregarious

SUBHAM CHAKRABORTY

PAST EXPERIENCE

RELIANCE INFOCOM 2020-2021

ASSOCIATE

Adhere to rostered timing, scheduled shifts and activities Capture customer details and data relevant to the call or service Resolve customer queries within agreed timelines

Manage outbound campaigns as per business requirement Increase, develop and retain customer base through relationship building and service

Follow all contact center policies, procedures, code of conduct and legislative requirements

RELIANCE AJIO 2021-PRESENT

Manage all customer interactions as rostered within parameters Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for all customer interactions Educate the customer at every given possible opportunity Ensure updation of product, system, process and policy knowledge ADVISORY VOICE

BRAINWARE UNIVERSITY

I pursued BBA focusing on the areas of management with learning new things at every stage of course period

Bachelor of Business Administration

SOUTH POINT SCHOOL

I have passed with scoring 6.8 CGPA at Higher Secondary Level 12th Standard

COMMERCE

INTERNSHIP

EVENT ASSOCIATE

PRAN RFL GROUP

ANALYZING THE OVERALL RETAIL FUNCTION

UNDERSTANDING THE CUSTOMER BEHAVIOR

INTERACTION DIRECTLY WITH THE CONSUMERS

SUPPORTING THE SALESMEN TOWARDS SELLING PRODUCTS

AND MAINTAINING CSR



Contact this candidate