Engineer Developer

HIMANSHU RAWAT

Email: ********.*********@*****.***

+91-931*******

Professional Summary

* ***** ** ********** ** a Support engineer and developer in analysis, design, implementation, integration, testing, and maintenance of applications.

Technical Skills

Linux with basics Java, C++, SQL

Network Concepts: LAN, WAN, VoIP, TCP/IP

Methodology: Agile, Scrum, Test Driven Development

Certification

Amazon Web Service – Solution Architect

Education

Bachelor of Engineering in Computer Science from Maharishi Dayanand University.

Work Experience

Date: July 2020 –Jan2021

Employer: Caelius Consulting Inc.

Role: Application Developer

Responsibilities:

-Participated in writing and testing the code using agile scrum methodology and involving in stand-up meetings to monitor the progress.

-Participated in the efforts to define and deliver integration solutions via the MuleSoft Anypoint Platform

-Participated in an integration team of diverse individuals that are geographically dispersed through all project lifecycles.

-Worked closely with solution architects to evaluate demand and produce estimates.

-Reported to manager for issues and risks that could delay timely delivery of solutions.

-Worked with solution architects to understand business requirements and translated into code.

-Worked in flex work schedules to accommodate different time zones based on project needs.

-Participated in wring the configuration of the project.

Date: July 2018 – Dec 2019

Employer: Globtier infotech, JCB

Role: IT Analyst

Responsibilities:

-Provided first-level technical support to end users, including installation, usage, and appropriate service level to warranty.

-Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues.

-Established patterns to reoccurring issues and provided input to the management team.

-Accessed and documented procedures, tools, and manuals to provide support on company-supplied hardware and equipment.

-Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level as necessary.

-Worked with global customers to provide support for their issues.

-Worked weekends as a scheduled on-call person for support to customers.

-Accurately processed and documented call transactions using tracking software.

Hobbies

Playing cricket, swimming, going to gym,

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