Administrative Assistant/Customer Service

Location:

Hartford, CT

Posted:

April 26, 2021

Contact this candidate

Resume:

PROFESSIONAL EXPERIENCE

Customer Service / Support

--Eastern State Penitentiary (Philadelphia, PA) Sept. 2020 -- Nov. 2020

●Provided excellent service and first hand experience to visitors

●Gave information and assistance to customers in all aspects of the museum

●Maintained inventory, sales, and supply data through various means

●Served in multiple roles as tour guide, customer assistance, custodial staff

--Woodshop BBQ (Seattle, WA) Jan. 2017 -- Sept. 2019

●Managed all administrative, sales, and correspondance duties while head of catering

●Led as the point of contact for weddings, staffed buffets, and all other catering events

●Responsibilities also included supporting team members and management as needed

--Young’s Market Company Wine & Spirits (Seattle, WA) July 2015 -- Jan. 2017

●Helped to provide the best available options and best prices for customers

●Used data collection and entry to promote and employ integrative solutions

●Thorough understanding of products, and conveying product information to clients

●Worked to create the best possible solutions and outcomes for customers

Health / Wellness

--Academy of Kempo Martial Arts (Bellevue, WA) March 2013 – Jan. 2014

●Performed multiple roles as Kung Fu Instructor, Administrative Assistant, and data specialist

●Provided students and families with any information requested about specific programs or packages

●Handled administrative tasks including the Academy’s budgeting, finance, and retention records

--Milestone Physical Therapy (Bellevue, WA) Sept. 2012 -- Feb. 2013

●Developed specific treatment regimens for patients based on each client’s needs

●Assisted in follow-ups and scheduling of patient’s current and future appointments

●Educated clients in available programs and possible discount sessions

Household Management / Childcare

Primary responsibilities included childcare, scheduling, handling of financial matters, as well as other logistical tasks, cleaning and organizing. Provided whatever additional support was required by parents or children, often times through phone, video calls, and email correspondence.

●Sina Albers (Berlin, Germany) Sept. 2014 – June 2015

●Grace Green (Seattle, WA) Jan 2014 – June 2014

●Kelly Reinholdtsen (Seattle, WA) Nov 2011 – Sept 2012

EDUCATION

University of Washington (Seattle): Bachelor of Arts Graduated May 2011

●Major: Women’s Studies

RELEVANT SKILLS

●Exceptional Customer Service Skills

●Proficient in Microsoft Office, Excel, and Google Suite

●Highly Motivated with Excellent Work-Ethic

●Strong Organizational Skills and Attention to Detail

●Excellent Ability to Troubleshoot and Multitask