Pharmacy Technician
Resume:
Antonisha Fort
Apt ****
Desoto, Tx, 75115
(469) 493 - 0162
********.****@*****.***
SKILLS:
• PTCB Certified and Texas State Registered Pharmacy Technician
• Customer service
• Data entry
• Inbound/outbound calls
• Microsoft Office (Excel, Word, Outlook)
• Mail order
• Strong Rx knowledge
• HIPAA compliant
EXPERIENCE:
Med D Caller Pharmacy Technician Arlington, TX
03/20 - 07/20 Pharmerica (Contract)
The Med D customer service associate assists facilities, physicians and PDP’s regarding clinical claims, Acts as a resource to facilities in obtaining information necessary to complete documentation and to resolve outstanding claims.
Essential Functions
•Place calls to Facilities, Physicians, and/or PDP regarding clinical intervention claims.
•Act as a resource to the facilities in obtaining information completing necessary documentation or following up on outstanding claims. Follows a schedule of daily calls.
•Research and Documents details of all outbound calls.
•Works with Client Service Offices, Pharmacy Directors, Facilities, and Prescription Drug
•Plans by effectively communicating and resolving customer issues.
•Understands Insurance and Medicaid Formularies.
•Understands Medicaid Prior Authorization
•Utilize internet based programs to assist clients with prescription drug plan options.
•Serves as liaison between the long term care facility and the patient’s Insurance or Medicaid provider to assure financial compensation for medications.
Med D Caller Pharmacy Technician Arlington, TX
10/17 - 7/18 Pharmerica (Contract)
The Med D customer service associate assists facilities, physicians and PDP’s regarding clinical claims, Acts as a resource to facilities in obtaining information necessary to complete documentation and to resolve outstanding claims.
Essential Functions
•Place calls to Facilities, Physicians, and/or PDP regarding clinical intervention claims.
•Act as a resource to the facilities in obtaining information completing necessary documentation or following up on outstanding claims. Follows a schedule of daily calls.
•Research and Documents details of all outbound calls.
•Works with Client Service Offices, Pharmacy Directors, Facilities, and Prescription Drug
•Plans by effectively communicating and resolving customer issues.
•Understands Insurance and Medicaid Formularies.
•Understands Medicaid Prior Authorization
•Utilize internet based programs to assist clients with prescription drug plan options.
•Serves as liaison between the long term care facility and the patient’s Insurance or Medicaid provider to assure financial compensation for medications.
Pharmacy Technician Irving, TX 03/17- 9/17
Prime Therapeutics (Contract)
•Enter prescription orders into computer for filling.
•Fill prescriptions according to quality standards, productivity guidelines and State Board of Pharmacy Regulations.
•Enter prescription orders using an imaged prescription.
•Verify all information is complete on the prescription.
•Communicate with skilled nursing facilities to clarify orders.
•Send incomplete, unclear or rejected prescription to appropriate nursing facility for resolution.
•Update patient profile with all the necessary information from prescription.
MTM Pharmacy Technician Carrollton, TX 11/15-02/17 Walmart Home Delivery
•Input CRM and mail patients their medication reports
•Process referrals for medication reconciliation.
•Assist patients and prescribers with any barriers in obtaining medications.
Pharmacy Technician Irving, TX 03/15-11/15 PX Express Pharmacy
•Enter patient data into the computer system
•Filled and refilled prescriptions
•Inbound/outbound calls to verify authorizations, referrals, and insurance
EDUCATION:
Pharmacy Technician and Lab Procedures – CCI Training Center
Contact this candidate