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Warehouse Supervisor Customer Service

Caledon, ON, Canada
April 26, 2021

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Adam Wilson James Dyke

** ***** ****

Angus, Ontario

L0M 1B0

Home Phone: 705-***-**** E-mail:


To obtain a position in your company as an effective and valued employee. To provide excellent customer service by utilizing all past knowledge from previous work experience.

Employment History

Best Buy October 2011 –present

Warehouse Supervisor/Customer Service/Mobile Lead – Barrie Ontario

Supervised staff in warehouse to ensure job is done correctly and safely.

Managed the night crew during renovations of the store.

Providing Customers with knowledge of Computer, Home Theatre and Mobile products and promotions to ensure excellent customer service.

Ensured polite and expedient service upon check out.

Maintained a clean and tidy store.

Certification in First Aid training (St. John’s ambulance) and lift truck training for the warehouse.

Trained in loss prevention to ensure theft and lost of merchandise was reduced.

Kitchen Help August 2011 – September 2011

Canadian Forces Base Borden – Borden Ontario

Provided assistance to customers with dietary needs.

Assisted in preparing, cooking and serving food for customers.

Ensured kitchen was ready for the next shift by cleaning kitchen and washing dishes after food was served.

Night Cleaner June 2011 – August 2011

CA, Sellers – Wasaga Beach Ontario

Responsible for sweeping, mopping and waxing floors.

Ensured countertops were clean and tidy.

Maintained a clean working environment for customers nightly.

Key Holder April 2009 – November 2010

Randy River – Barrie Ontario

Supervised staff and responsible for opening and closing the store.

Providing customers with knowledge of all products and promotions when asked.

Ensured polite and expedient service upon check out.

Transferred merchandise to other retail stores and warehouses by scanning inventory and completing appropriate documentation to ensure inventory control.

Balanced cash receipts at the end of each workday.

Maintained a clean and tidy store.

Handling of the daily bank deposits at the end of they shift.

Ensured staff had a safe working environment.

Shipping/Receiving October 2009 – January 2010

Sears Canada – Barrie Ontario

Acquired knowledge of shipping and receiving store products.

Safely loading and off loading trucks daily.

Responsible for dealing with customer orders and needs as required.

Education and Training

St. Joan of Arc. – Sept. 2002 – June 2006

Obtained experience in WHIMIS and Food Handling course.

Georgian College – April 2009 - July 2009

Obtained Mixology, Smart Serve Certificate. Obtained experience in Flare.


Available upon Request

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