MEHTHAB FATHIMA S Mobile: +91-956******* / E-Mail: adlxxm@r.postjobfree.com

Looking for exciting and challenging opportunities in Quality Assurance Management and Project Management with a reputed organization.

PROFILE SUMMARY

Project Manager and Quality Assurance (QA) Lead with excellence in:

~ Project Management

~ QA Management

~ Service Delivery

~ Software Testing

~ Release Management

~ Defect Management

~ Liaison & Coordination

~ Program Management

~ Delivery Management

Competent QA Lead and Project Manager with 8+ years of experience who will build and manage project teams and ensure quality control throughout project life cycles. This includes planning, executing and evaluating projects according to predetermined timelines and budgets.

Skilled in sprint planning, running daily scrum / stand-up meeting, design review, test strategy, test plan review, project planning, Analytical, Change Management, project coordination, project execution, meeting deadlines, risk management, project monitoring & control, project delivery, prioritization and project reporting.

Skilled in providing leadership, direction, strategy and vision in the areas of technology / product development & product management to facilitate and enable growth & business agility.

Hands on experience in handling overall project activities right from the conceptualization stage to the execution and close-out.

An effective QA leader and Technical Program Manager with excellent communication, organizational, relationship management, problem solving, and interpersonal skills with cross-cultural adaptation and creative abilities.

Comprehensive knowledge of Agile / Scrum, waterfall model, SDLC, Software Testing Life Cycle, Manual testing and Automation Testing.

Hands-on experience in Selenium, Java, API Testing, Web Based and Service Testing, Mobile App and Device Testing, Test Rail, Linux Desktop, JIRA, SIM, Trouble Ticketing, e-commerce and health care domain.

ORGANISATIONAL EXPERIENCE

Since Jan’21 – Present with Syncdigit Solutions Pvt. Ltd., Chennai as Senior QA Lead & Project Manager

Roles and Responsibilities as a Project Manager:

Lead a 16 member high-performing UX designing, Software web, mobile development and testing teams as a Project Manager for a large complex health-care application project through all phases of application development; ensuring that information systems, products, and services meet or exceed organization/industry quality standards and end-user requirements.

Activity and resource planning, organizing and motivating a project team, controlling time management, ensuring customer satisfaction, analyzing and managing project risk, monitoring progress, managing reports and necessary documentation.

Roles and Responsibilities as a Senior QA Lead:

Manage a 4 member quality assurance team as a QA Lead for defining quality metrics, test strategies, leadership, reporting, managing risks and process improvements.

Rewarded with feedback of Appreciation from technical head and product management for high quality standards.

Since Apr’15 – Dec’18 with Amazon, Chennai as QAE

Roles and Responsibilities as QAE and Project QA Lead:

Led ~10-12 high-performing Software Testing digital client Teams as a QA Lead for an MFA regulation project through all phases of application development; ensured that information systems, products, and services met or exceeded organization/industry quality standards and end-user requirements

Successfully worked as a QA consultant for all client teams interested to use team’s test infrastructure/framework tools.

Managed offshore and onshore QA resources for ensuring timely project completion; developed quality standards through participating in the initial software development stages; validated and enhanced the existing QA plan and strategy

Prepared, designed and led the Test Strategy and Test Plan for complex projects; reviewed activities such as Requirements Review, Design Review, Test Strategy Review and Test Case Review

Rewarded with feedback of Appreciation from onshore and offshore development managers, teams and higher management for high quality standards. (In Seattle, WA, USA and Chennai, India)

Successfully worked on offsite assignments for release planning and management; also involved in product backlog meetings and deciding upon further course of action

Implemented best practices for enhancing the performance of the team and maintaining pace with the current technological change and development

Created comprehensive software testing plans that included resource requirements and scope based on inputs from Development, Test Management which included coordinating test plans across multiple test organizations.

Since Apr’14 with Amazon, Chennai as Quality Assurance Technician

Roles and Responsibilities as Quality Assurance Technician and Technical Project Manager:

Prepared, designed and led the Test Strategy and Test Plan for all projects and releases; reviewed activities such as Requirements Review, Design Review, Test Strategy Review and Test Case Review; executed the Test Cases for UAT and performed Quality Assurance (Bug Triaging and tracking them to closure, Test/QA status reports, Liaison & Coordination across stake holders and management, Post-launch activities include Sanity testing and reporting to stake holders) to meet or exceed the quality standards and adhering to the user requirements.

Led ~10+ cross regional clients and stakeholders as Technical Program Manager for a migration project through all phases of application development from conception to close-out, designing, planning, resourcing, application development, quality assurance, launch and hand-over activities; ensured that the product met or exceeded the organization quality standards and end-user requirements.

Handling end-to-end management of project deliverables with management, clients, testing and development teams; managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery.

Delivering and implementing the project as per scheduled timelines; extending post-implementation and maintenance support to the technical support team and client; administering testing teams to ensure quality of the product deliverables.

Since Apr’13 with Amazon, Chennai as Senior Device Associate

Roles and Responsibilities:

Release Management; prepared, designed, led and performed the test strategy, test plan, review of design/test strategy/test plan, test execution and quality assurance for release testing

Holds the credit to qualify releases in a single day without escapees/defects.

An excellent trainer to transfer knowledge to new hires in the team.

Commenced career from Dec’10 to Apr’13 with Amazon, Chennai as Device Associate Roles and Responsibilities:

Performed User Acceptance Testing (UAT) and sent status reports; supported QA/clients during testing of Releases/new features/products/market expansion launches to build and strengthen their confidence in products with zero escapees/defects.

EDUCATION

MBA from Pondicherry University, India: 2013

BE (Computer Science & Engineering) from Anna University, India: 2010

PERSONAL DETAILS

DOB: 18th March 1989

Address: 4/271, 3rd South Cross St, Sri Kapaleeswarar Nagar, Neelankarai, Chennai, India – 600115

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