Manager Assistant

Kyle Burns

Aurora, CO ***** Cell 303-***-**** ************@*****.***

Hospitality/Business Development/Customer Service

Career professional with outstanding record of success in the Hospitality industry specific to Bar management for 20+ years. Possesses a true “congenial” attitude. Strengths include patience, tolerance, discipline, understanding and vigilance, while inspiring creativity, sensitivity, camaraderie and a general feeling of good will towards new and established guests. Proficient in all areas of operation including inventory, hiring and termination, marketing, scheduling, maintenance, security and day-to-day operation. Strong communication and personal skills, working effectively with a wide range of personalities.

Professional Summary

Links Golf Course, Highlands Ranch Asst. Manager F&B 12/31/2019

Daily operation of rapid-turnaround grill and bar facility

Set-up and tear-down multiple banquet buffets

Aramark Coors Field, Denver, CO Suite Supervisor 2017

Oversaw multiple Suites to ensure complete guest satisfaction

Trouble-shot problems immediately to create an even flow of service

Delaware North; DIA, CO Bartender/Server 2015-2016

High pressure rapid service to multiple guests in a high-stress atmosphere

Emphasis on immediate guest recognition to project acknowledgement

Summit Restaurant; Aurora, CO Assistant Manager 2013-2015

Expert attention to detail in a sophisticated high-end steak-house

Navigation through an extensive wine-list suggesting personal favorites

Blake Street Vault; Denver, CO General Manager 2008-2013

· From concept to full operation, developed the business to $1.2M in sales in 2 years

· Responsible for all day-to day operations and all policies and decisions

Professional Development and Education

Serv-Safe Training, Denver, CO

TIPS Training

University of Rochester, Rochester, NY

Bristol Eastern High School, Bristol, CT

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