Babar Khokhar, MBA, PMP

(***) *** – **** adlxso@r.postjobfree.com

My Thought Process

Technology is an enabler of business strategy. Technology eco-system must be innovative, reliable, and secure to meet customers’ demands. Security is everybody’s role.

Building technology eco-system to enhance employee and customer experience is an Art and a partnership between IT and business. Teams must be coached and enabled to get better every day.

Automation for the sake of automation yields no benefit for the business. We must optimize our processes first before automating to gain simplified user experience, and speed to market. Digital Transformation is about creating competitive edge.

EXPERIENCE

Bankers Healthcare group (December 2020 – Present)

Director Software Engineering

Leading, hiring, and retaining engineering staff for BHG diversified products including digital banking, loan origination systems, credit card and end-to-end sales and marketing transformation.

Responsible for leading Go-to-Market programs in an agile delivery model to drive business growth, customer loyalty, and technological advances.

Stakeholder in strategic and operational decisions as part of senior management team and lead technology initiative linked to business objectives.

Responsible for assessing and communicating risks associated with IT investments and develop business case justifications and cost benefit analysis.

Leading effort across engineering teams to adopt to best practice in code development, code reviews, and post deployment support.

Owner of managing end-to-end relationship and partnership with system integrators to deliver on agreed upon objectives.

Continuously evaluating new engineering methods and technologies to advance DevOps, CI/CD, and continuous learning in engineering talent.

Pulse Network, a Discover Financial Services company (January 2013 – December 2020)

Sr. Manager, Data Analysis and Engineering

Led high visible, high impact and complex analytic engagements impacting the data platforms and advanced analytics for payment lifecycle including Issuers, acquirers, merchants, and gateways.

Owned the end-to-end insights creation-to-consumption lifecycle, leading business problem definition, hypothesis formulation, designing, and delivery of the solution. Leveraged internal and external data to support formulation of product strategies and enhanced competitive intelligence.

Collaborated with product, project management, quality assurance, infrastructure, change management, and security teams to help develop go forward strategies.

Had responsibility of all aspects of data management including ETL development, data migration, data cleansing.

Worked with enterprise architecture team to develop re-useable API patterns to accommodate streaming, and soap APIs.

Led, hired, and retained FTEs and contingent engineering and business analysts capacity across multiple scrum teams to deliver results based on business priorities. Managed $5mm+ capital budget and $2mm+ operational budget.

Owner of managing end-to-end relationship and partnership with system integrators to deliver on agreed upon objectives and SOW deliverables.

Responsible for keeping abreast of technology trends and industry solutions that could impact Pulse Network technology eco-system at large.

Provided technical design, leadership, and oversight to the development teams on the hybrid cloud platform automation and micro services development best practices.

Provided guidance and support for development and develops to support CI/CD build and deployment, unit testing frameworks, and blue-green deployments.

Buckeye Partners (January 2012 – January 2013)

IT Portfolio Manager

Responsible for managing the $11mm Demand/Portfolio supporting strategic and tactical business objectives.

Trusted advisor for executive management (President, CIO, CFO, EVPs) to manage key technology initiatives resulting in operational efficiencies for Buckeye Partners.

Managed implementation of Clarity PPM for field services to manage construction projects.

Managed implementation of Tableau for finance, and analytics teams across enterprise.

Negotiated enterprise project portfolio and enterprise IT resource capacity across to deliver business initiatives directly supporting growth and operational efficiencies objectives.

Managed relationships with vendors in new technology strategy, infrastructure leasing vs. buy decisions and support activities.

Kinetic Concepts (June 2009 – December 2012)

Program Manager/Senior Project Manager

Managed the portfolio, budget, executive reporting, and overall release management processes for a $48 million transformation program to consolidate 26 countries chart of accounts and upgrading IT infrastructure to support Oracle EBS upgrade to 11i from 9i. This included implementing Oracle BI tools to provide internal and external reporting requirements.

oTransformation program included 200 IBM resources and 100 internal resources from Finance, IT, Sales, and Marketing teams.

Assessed company’s IT Governance policies and procedures to ensure that priorities are creating shareholder value via shared service model. Developed the project intake process between business and IT for a scalable partnership between both teams.

Responsible for developing the Enterprise PMO office to provide enhanced IT demand management, resource management, and program management services to IT and the business.

Identified and assessed new technologies and information capabilities to enable business objectives.

Consultant (June 2005 – May 2009)

Information Technology Management Strategy

Worked for Accenture, Wipro, and HP to provide management consulting for multiple industries (Cement Manufacturing, Finance, Information Technology, Oil & Gas Downstream)

Client Portfolio includes Lafarge, EMC, Bank of New York, Fannie Mai, Travelers Insurance, BP, Pearson, Sheraton, AT&T, and Motorola

Hands-on development experience in configuring, customizing, and implementing Oracle EBS, HP PPM, and Quality Center

Oversaw Pre-sales activities resulting in total of $5mm in net new projects.

Responsible for SOW development, and presales presentations

Partnered with Corporate Strategy & Planning VP at Lafarge to set up EPMO processes for $25mm a year IT portfolio budget.

Facilitated software selection processes with clients to help them make decision on which enterprise technologies to use in Financial Reporting, Project management, Databases, Asset management, and IT service management.

EDUCATION

University of Houston, C. T. Bauer College of Business Executive Master of Business Administration, May 2015

University of Houston, College of Technology Bachelor of Science, Computer Science, December 2004

Certifications/Training: PMP certified, Executive MBA, Six Sigma Green Belt trained

Technology Experience: Kafka, Confluent, Azure, GPC, AWS, Elastic Search, Dell-Boomi, Salesforce, Oracle E-Business Suite 10/11i, Teradata, JD Edwards, SAS EG 9.1, HP PPM, Oracle Primavera, MS Share point, Cognos, Tableau, Workday

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