Executive Assistant Manager

PAMELA OLASCOAGA

***** ***** *********, ********* ***, Weston, FL, 33326 917-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Experienced Executive Assistant/Office Manager with over 10+ years of experience optimizing productivity, efficiency, and service quality. Highly dependable, ethical, and reliable support specialist, with strengths in daily operations management and customer service.

PROFESSIONAL EXPERIENCE

The Lambrou Law Firm PLLC, Ft. Lauderdale, Florida 2020-2020

executive assistant

Processed all assigned cases according to company and client service agreements.

Corresponded daily with clients, insurance adjusters, doctors and attorneys.

Managed all aspects of the founding partner, including drafting documents, maintaining calendar, preserving deadlines, coordinating appointments, and communicating with clients.

Prepared and electronically filed motions, orders, and moving documentation for filing with the Courts.

Conferred with clients and other parties to gather and track case information.

Serrins Fisher LLP, New York, New York 2012–2014

Office Manager/Executive Assistant

Increased office organization by developing more efficient operations systems and client database protocols.

Supervised all administrative functions of the firm, including: Human Resources, financial planning, insurance coordination, website and information technology maintenance, and client services.

Managed and controlled document processes by reviewing files and records to confirm accuracy and comply with company policies and procedures.

Oversaw appointment scheduling and itinerary coordination for both clients and attorneys.

Supervised managing partner and associates calendars while allocating tasks to support staff for smooth operational flow.

Serrins & Associates, LLC, New York, New York 2007-2012

office manager/executive assistant

Managed and delegated all administrative and logistical work for the firm.

Supported Managing Partner by coordinating resources, documents, and staff to meet deadlines.

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel.

Facilitated communication between parties, expert and fact witnesses, government officials, corporate representatives, and court personnel.

Recruited, trained and supervised support staff.

EDUCATION

John Jay College of Criminal Justice

Master of Public Administration (MPA), Concentration Human Resources Management 2004

SKILLS

Fluent in Spanish, Notary Public, Microsoft Office, QuickBooks, Cloudlex.

Contact this candidate