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Manager Customer Service

Location:
Port Shepstone, KwaZulu-Natal, South Africa
Salary:
7000
Posted:
April 24, 2021

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Resume:

PROFILE

I would like to fulfil an ambition to

impart the knowledge I have acquired

and join your establishment. I am

ambitious positive and possess an

excellent attitude. Moreover, you will

find me to be exceptionally efficient in

handling follow up activities and

aiming to ensure that all reserved slot

has been filed.

I am a team player, work very well

under pressure I have abilities to

multitask and ensuring that all task

get completed on time.

CONTACT

PHONE:

083-***-**** /083-***-****

EMAIL:

adlxq3@r.postjobfree.com

Postal Address

P. O Box 34569

Hibberdene

4220

CURRICULUM VITAE

OF

SAMUKELISIWE FORTUNATE CELE

EDUCATION

Luthuli High School

Matric Grade 12

January 2010 – December 2012

IsiZulu Home Language

English First Additional Language

Mathematical Literacy

Life Orientation

Geography

Tourism

Visual Arts

Gamalakhe TVET College

Travel and Tourism N6

June 2013 – July 2017

Travel Services

Tourist Destinations

Travel Office Procedures

Hotel Reception

South Coast Computer Solutions

End user computing course

Microsoft Word XP

Microsoft Windows XP

Microsoft Power Point XP

Microsoft Excel XP

Microsoft access XP

Internet Explorer

Outlook XP

WORK EXPERIENCE

Selborne Golf Estate Hotel & Spa

Trainee as Housekeeper

September 2017–January 2018 (5 Months)

Tidying up rooms

Replenish supplies

Making beds & Changing linen

Sorting, washing, loading, and unloading laundry

Selborne Golf estate Hotel & spa

Trainee as Receptionist

February 2018–November 2018 (10 Months)

Checking guests in and out

Issuing keys,

Taking reservations by telephone or email,

Preparing bills and dealing with payments.

Selborne Golf Estate Hotel & Spa

Trainee as Waitress and Stock Controller & admin

December 2018–February 2019 (3 Months)

Greet and escort customers to their tables

Present menu

Inform customers about the day’s special

Processing purchase order

Entering stock items in the system

Monthly stock takes and reconciliation of stock

Whispering Waters Resort

Housekeeper & Receptionist

May 2019- Current

Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks Maintaining a clean and sanitary kitchen area

Making beds and changing linens

Dusting and polishing furniture and fixture

Welcome and greet guests

Inform guests of hotel rates and services

Make and confirm reservations for guests

Ensure proper room allocation

Register and check guests in/out

Skills

Administration and customer service skills.

Friendly and professional telephone manner

Computerized booking and payment systems.

Communication and Multitasking skills

Opera System

References

Name Mr. S D Zondi

Position Principal Luthuli High School

Contact 083-***-****/ 039-***-****

Name Miss N P Jabe

Position HOU Gamalakhe TVET Collage

Contact 061-***-****/039-***-****/3

Email adlxq3@r.postjobfree.com

Name Mr. V Shusha

Position Tutor South Coast Computer Solutions

Contact 073 208 006 /039-***-****

Name Mr. J Slabbert

Position General Manager Selborne Hotel

Contact 061-***-**** /03 9688 1800

Email adlxq3@r.postjobfree.com

Name Debbie Van Spuy

Position General Manager Whispering Waters Resort

Contact 072-***-****/ 033-***-****

Email adlxq3@r.postjobfree.com



Contact this candidate