Objective

I am seeking employment with a company where I can use my talents and skills to grow and expand the company.

Experiences

Pacific an Access healthcare Desktop support engineer 26th March 2018 to present

# Managed User Accounts on Active directory (Creation, Deletion, Permissions, and VPN Access)

# Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise

# Monitor performance and ensure system availability and reliability

# Monitor system/server resource utilization, trending, and capacity planning through (solrewind)

# Remotely resolving application problems/software and network problems and mail configuration

# Resolving tickets with in the SLA which is raised from End User side

# Install/configure/mainten Outlook365 (PST,OST)

# Configure and troubleshoot Network HP/Canon, Printers .i.e- Laserjet M401 and M425.

# Troubleshooting of all types of Hardware and software applications problems

# Configuring & troubleshooting of Desktop/Laptops for backup and recovery

# Configuration of desktops checklist defined with user signoff/ company compliances

# Monitoring system performance and troubleshooting issues

# Configuring VPN and handling VPN troubleshooting issue's

Hindustan Wellness - IT executive 1st September2016 to Dec 2018

•

•# Support network issues, network connectivity, including wireless

•# Support Microsoft Office Suite, including Outlook

•# Assist in enabling the enforcement of compliance to standards and the appropriate optimization of software

•# Ensure that the appropriate Service Level Agreements (SLAs) are met.

•# Ensure 8 hours uptime of GSM Gateway with dialer server.

•# Managing the Dialer server with Czentrix Team.

•# Configuring Printers in the network.

•# Internet and Wi-Fi connectivity troubleshooting.

•# Maintenance and manage CCTV( CP-PLUS )DVR & cameras

•# Coordination with hardware vendor to resolve the problem

•# Installation of software and troubleshooting related problem

•# Installations of OS (Windows, linux) and Repairing of OS)

•# Assisting office workers with their computer desktop systems.

IIHT, Delhi — System Engineer 6 July 2015 to 27 June 2016

•# Configuring and maintaining email applications

•# Configuring and testing computer hardware

•# Providing support services for systems maintenance

•# Managing OST’s and PST’s of Outlook

•# Outlook backup and maintenance

•# Handling 2K8 R2 Server

•# Assigning Rights and Privileges to users in Server as well as Windows 7

•# Handling Canon Printers. i.e., iR 3025 and iR 3225

Education&Ceritification

# Pursuing graduation

# 10th:-(R.S.S.S.V) New Delhi

# 12th:-Takshila public school New Delhi (NIOS)

# Hardware course from DIIT recognized by MSME

# DCA (Diploma In computer Application)

# Cloud Architecture from IIHT

Hobbies

Travelling & Visited historical sites, Listening Music, Playing Cricket. Reading Devotional books

Personal Info

Name : Mr. Bharat Kumar

Father’s Name : Mr. Jaggu Choudhary

Date of Birth : 12 April 1993

Declaration

I hereby declare that the above written particulars are true to the best of my knowledge and brief.

Date: 03/10/20

Place: Delhi (Bharat Kumar)

Contact this candidate