Waiter

Irone Paul A. Gatlabayan

Address: Block * Lot ** Bakawan St. Phase 1 Sta.Maria Subd. Brgy. Dalig Antipolo City, Philippines

Tel. No:.(02) 470-6145

Mobile No:. +63-945-***-****

E-Mail:. ******@*****.***

PROFILE:

Dedicated Waiter with 14 years services in the food Beverage industry. Committed to providing exemplary service to patrons. Demonstrate active listening and communication skills. Familiar with various restaurant setting, including diners, bars, take-away, cafeterias, banquets, and setting the pace and flow in the kitchen. Comfortable serving patrons of all ages and cultural backgrounds.

PERSONAL INFORMATION:

Age: 40 years old

Date of Birth: December 5, 1980

Sex: Male

Status: Married

Height: 5’ ‘4

Weight: 120 lbs.

Religion: Catholic

Citizenship: Filipino

SKILLS:

●Strong organizational skills

●Active listening skills

●Focused on customer satisfaction

●Food safety

●P.O.S

EMPLOYMENT HISTORY:

Position: Waiter

Agency: Hans Gourmet Services Inc.

Address: No. 6 ADB Bldg, ADB avenue, Ortigas Center, Mandaluyong City,

Philippines.

Date Employed: February 14, 2005 – April 30, 2014

●Set up, decorate, and prepare serving and dining areas

●Greeted customers and escort them to their tables

●Presented menus and answered question about the menus

●Take orders from customers and timeously serve food and beverages to them

●Do consistent check-ins with customers to ensure satisfaction and address complaints swiftly

●Communicate with kitchen staff directly and to place and follow up on order

Position: Waiter/Server/Take-away/Food expo

Company: Burj Al Hamam Restaurants Company ltd.

Address: Riyadh, Saudi Arabia. P.O. Box 10825

Date Employed: September 17, 2015 – September 30, 2020

●Has maintained knowledge of current menu items, garnishes, ingredients and preparation methods

●Delivered exceptional service by greeting and serving customers in timely, friendly manner

●Appropriately suggested additional items to customers to increase restaurant sales

●Transported all dirty tableware from dining room to dishwashing area for proper cleaning

●Greeted guest in a pleasant and courteous manner

●Assisted servers and dining room host and quickly responded to guest needs

●Greeted and guided guest through the dining rooms and provided assistance

EDUCATIONAL BACKGROUND:

Tertiary: University of Rizal System

Antipolo City, Philippines

Bachelor of Science in Hotel and Restaurant Management

Date of Admission: May 26, 2000

Date of Graduation: March 27, 2004

Secondary: Sumulong Memorial High School

Antipolo City, Philippines

Date of Graduation: March 19, 1997

Primary: Juan Sumulong Elementary School

Antipolo City, Philippines

Date of Graduation: March 27, 1993

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