Mohammed Rafik Shaikh

+91-954*******/749-***-**** adlw76@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 10+ years’ experience in VMware

Hands on knowledge in the deployment, configuration, and optimization of VMware technologies including vCenter Server, ESXi, ESX, vMotion, High Availability (HA), Fault Tolerance (FT), virtual networking, VMware Update Manager (VUM),SRM, physical to virtual migrations, Storage vMotion, and VMware Workstation.

Configuring and managing ESXi, Virtual Storage, NFS Data store, HA

SRM installation configuration end to end and troubleshooting

Production Disaster recovery documentation, including restoring work instructions on restoring Virtual server infrastructure using VMware SRM

Hand on Data center installation/migration & upgradation

Managing more than 150 ESXi 5.1, 5.5, 6.0 & 6.5 and Handling more than 5000 Unix/Windows servers.

HP, UCS manager M4-Blades and chassis: Installation and configuring, remotely install Windows Operating system and ESXi, manage and troubleshoot.

Good understanding of other technology like Windows, Linux Storage, Networking, Backup and O365

Professional Accomplishments

VCP 6.5-DCV

MCITP-training has been completed

MCP-Windows 7 Client

A+N+

Education

Bachelor of Commerce University of Pune 2011

Work Experience

Birlasoft Technology

Technology Lead

Sep 2019 to till date

End to end VMware transaction taken from clients of North America, APAC and EMEA

Plan for upgradation and new implementation of VMware infra

Complete ownership of VMware infra and mange 120 ESXI hosts 5.5,6.0 and 6.5 along with 2000 VM’s of mixed OS flavor of windows and Linux servers.

Manage Cisco UCS, DELL, IBM hardware

Completed VMware data center upgradation from 6.0 to 6.5 & 6.5 to 6.7 of all VMware products etc.…

vCenter, ESXi host, SRM, PSC, VRA, UCS firmware, blade firmware 2.3 (2a) to 2.3 (2b) & 2.3(2b) to 4.1

Single handed upgrade SRM/VRA from 8.1 to 8.3

Initiates decommission and cleanup infra to reduce the cost of project

Capacity planning for VMware infra

Communication with Vendors for Hardware related issues

Single hand support on escalated issue and P1 tickets

Follow ITIL process while working on tickets

Completed built Disaster Recovery site of VMware product SRM in North America and Canejan location.

Build new VM’s in vCloud, manage permission, vApp creation and manage.

Cross vCenter migration, cluster migration, vmotion

Installation configuration vshield, VLAN tagging in VMware dswitch

Daily health check of VMware infra

Patch ESXi host through command line, Update manager

Provide VMware product solution to customer.

Perform SRM VM’s failover & failback production server

Work on SRM issues

Creation protection group, recovery plan and configure VM’s SRM replication

Work on DELL, HP, Cisco hardware issues, health checks and work with vendor

Work on Turbonomic to manage VMware infra and for migration to cloud.

Successfully completed upgradation of VMware infra 6.0 to 6.5 end to end

Work on vshield

Capacity planning,

Work on Turbonomic

Cognizant Technology Solutions

Technical Lead L2

Oct 2016 to August 2019

Design, implement and maintain VMware vSphere infrastructure

Monitor, troubleshoot and capacity planning of vSphere environment

Proactively identify and perform hardware and software upgrades

Evaluate new products and recommends updates and upgrades

Manage and maintain the physical hardware and virtual environment / infrastructure of using Virtual Center Server v 6.0 & 6.5 with a mixture of ESXi 5.5 hosts, consisting of 200+ physical hosts with 3000 virtual machines.

perform routine maintenance on this environment (schedule downtime for patches, updates & upgrades

Work with VMware Infrastructure Client in supporting our Windows 2008, 2012 R2 & 2016, Linux Enterprise Server environment.

Hands on experience on upgrade paths for ESX\ESXi Host servers\Virtual Center Server using Update Manager & Command line.

Installation and configuring windows servers 2012/2016

Participate in complete system build, Upgrades, migrations of windows server 2012, R2,2016

Worked on large scale P2V, v2v migrations using VMware Convertor

Host level troubleshooting on VM’s, ESXi hosts & vCenter servers.

Installation, management, and routine upgrades of VMWARE infrastructure

Provide 3rd support of VMWARE infrastructure

Analyze and execute VMware performance tuning strategies

Capita UK Ltd

Ventura India Pvt Ltd

Analyst System Admin

Oct 2015 to Oct 2016

Managing over 300+ ESXI host and 3000+ VMware servers 2003, 2008, R2 and 2012 with vSphere client 5.0,5.1 and 5.5

Experience in upgrading, implementing, configuring, and troubleshooting

Installation, configuration and troubleshooting on ESXI 5.0,5.1 and 5.5

P2V/V2V migrations

HA & DRS Configuration and troubleshooting

vSphere OS Performance tuning & management

ESX/vSphere Hardware Upgrade, OS Upgrade

Good experience in VMware view, vShield and SRM

Apply firewall rules in vShield and VMS

Deploy VM in VCloud director, vCenter

Monitoring of logs and alerts

Strong Knowledge on troubleshooting skills on Windows server & VMware

ESXI patching using VMware update manager

Snapshot management and restore

Patch management and Antivirus Management

H/W troubleshooting & Vendor coordination

Firmware & BIOS upgrade

Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.)

Manage HP, DELL blade servers remotely

Working on vlog insight.

Work on project as well remedy request

Handled all Priority Incident, change request.

Troubleshooting the incidents & problems reported on the servers

Installation and configuration vCenter and permission.

To carry out the scheduled activities like Daily Checklists, Server reboot etc.…

Net Connect pvt. Ltd

Systems Administrator

April 2014 to April 2015

Client: IBM India Pvt Ltd.

Future focus infotech pvt. ltd

Windows + VMware administrator

May 2015 to Oct 2015

Client: IBM India Pvt Ltd.

Experience in Incident, Request Change, and problem Management (SUMMIT ticketing toll)

Responsible for Second and third-level support for all server related issues.

Participated in complete system builds, upgrades, migrations, and patch management on Windows Server 2003/2008/R2/2012/R2

Creations of Forest Root domain, a Child domain and external trusts and cross-forest trusts in a production environment.

Administration of change management related to server upgrades and software installation.

Implementation and management of Windows server in physical and virtual environment for clients

Installation and configuration and managing Active directory, DNS, DHCP, trust relationship, group Policy, Users, Sites, and services, backup/restore.

Granting permissions to users.

Good Understanding of virtualization technology

installation, configuration, and administration of VMware ESXi/ESX 5.x/4.x, VMware virtual center

Creating vmfs Data stores by using the LUNs assigned by SAN

Migration of Virtual Machines using VMotion

Good Knowledge over Snapshots of Virtual Machines.

Good Knowledge and hands on in vMotion host/Storage, DRS and HA

Creating LUNS and configuring

Allocation Disk, assign LUN to Host

Experience in P2V, V2V MIGRATION using VMware Converter / Creating host and client VM templates and cloning.

Experience in firmware upgrade on HP Physical blade, Rack mountable servers etc.

Remote monitoring tool: BMC, QRADAR,

fair knowledge on NAS and SAN Storage Devices 3PAR, EVA 7000

Troubleshoot server hardware and software issues and escalate accordingly

Coordination with vendors for any issues that need vendor intervention

Nityo InfoTech Pvt.Ltd

Title:-System Engineer

April, 2013 to April, 2014

Client: symphonyteleca Pvt Ltd.

Tickets management through ST SUMMIT Helpline

Installation & configuration of windows servers 2003/2008/R2

Installation & configuration of DC, DNS, DHCP.

Installing and up gradation Active Directory for Windows Server 2003/2003R2 and 2008/2008R2

Managing and maintaining File Servers, Domain Controllers, Exchange Servers, VMware ESX 4, Share Scan servers, and Print Servers

Administration & maintenance of Exchange database

Manage and troubleshooting on exchange server 2010 issues.

Handle administration and troubleshooting of Outlook 2003, Outlook Web Access

Creating/deleting/modifying AD objects such as users, groups (security), contacts etc. in AD using UI and command line with batch file

Taking AD and Server backup (NTbackup), backup/restore

Server health monitoring, Performance Tuning, event logs, auditing directory service

Installation and Configuration File Server, DFS

Mailbox creation and delectation

Host mailbox databases

Perform Domain Controller diagnosis and checking of any errors and warning messages DcDiag, NetDiag techniques for troubleshooting.

Designed, planned, and implemented Group Policy, delegation strategies and OU structure.

Installation, configuration, and Managing Exchange Server 2010

Taking manual mailbox backup.

Allocating mailbox size.

Creating mailbox

Installation, configuration, and maintenance of Windows OS like XP/Vista/7/8

Installation SQL Server 2008/R2

configured IIS7 on Server Core

Hosting and binding Web Sites in test environment.

Make escalations to appropriate Customer IT teams or vendors whenever required.

Comnet Solution Pvt.Ltd

Title:-Technical Support Engineer

Feb, 2012 to Dec, 2012

Client: Syntel India Pvt Ltd.

Call management through HP Service Desk Tool

Installation and configuration windows server 2003/2008/R2 on development environment.

Manage user, computer, and group objects in Active Directory

Managing DHCP servers.

Installation Microsoft SQL Server 2005/2008, Visual Source Safe, Microsoft Office 2003, 2007 & 2010, Cisco VPN client, VMware workstation, Antivirus

Installation of citrix plugin

Configuring and Maintaining of MS Outlook (2007/2010) and MS Office related issues.

Coordinating with Network team and Security officers for access related issues.

Troubleshooting of hardware related problems, providing hardware support for HP, Dell & IBM desktops, requirements regarding system allocation, software installation etc.

Basic VC (Video Conf) Support. (Polycom)

Nortel IP Phone Configuration.

Co-ordination with Server L2 Support to isolate issue.

Classic Computer as Customer Support Engineer

Designation: Customer Support Engineer

Duration: Nov, 2010 to Feb, 2012

Setup of LAN,

Installation all types of software’s.

Software related issue, troubleshooting.

Configuration of Client systems and application support to computer users at all levels.

Troubleshooting of systems hardware issues of Dell, HP, and Acer Systems.

Providing services and support to users to their home & office

Providing support for network related issues, OS Problems, and other Applications

OS installation, Software installation, Printer, and scanner Troubleshooting.

Install, share, and manage network printer.

Assembling Systems, Attending Hardware calls.

Involved in day-to-day management and administration of LAN.

Attend Corporate Clients.

Attend field Calls.

Personal Information

Name : Mohammad Rafik Shaikh

Father Name : Peer Mohammed Shaikh

Date of Birth : 3rd May 1986

Nationality : Indian

Marital Status : Married

Languages Known : English, Hindi

Passport : P1477032

Declaration: - I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

Place: - Thanks & Regards

Date: - Mohammad Rafik Shaikh

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