LCDA.JOHANNA DELGADO ZUMBADO

ID: * **** ****

Address: La Asunción de Belén, Heredia, Costa Rica.

Phones: 8791-9095 / 2293-1264

Email: adlw26@r.postjobfree.com

PROFESSIONAL PROFILE: Professional with 8 years of experience in the Human Resources area. Characterized by being responsible, tolerant and sociable, also I feel comfortable working as a team to achieve the objectives of the company and I can work under pressure. I have many desires and skills to improve and I work every day on it. EDUCATION:

2020-2021 Currently studying conversational English (Intermediate level), CENSA International

2020 Incorporation to the College of Economic Sciences, member n .051***-**** Bachelor of Business Administration with an emphasis in Human Resources. Hispanoamericana University.

2012 Middle Technician in Executive Secretariat. Heredia Professional Technical College.

2012 Baccalaureate in Secondary Education. Heredia Professional Technical College.

WORK EXPERIENCE:

2017-February 2021 Sur Química S.A. I served as Technical Assistant of Recruitment and selection, identification of Candidates, coordination of the interviews with the candidates and the different headquarters, coordination of income to candidates, feed the database of bidders, through the Dynamics system, telephone pre-selection, follow- up interviews, application of psychometric tests (DISC, TAV, MOSS, 21 Sft, Barsit, among others) and their review, support to the Human Talent area in staff training, in charge of keeping updated KPIs, use of the employment.com platform, preparation of job profiles. Achievements:

* Update of the Dictionary of Competences.

* Update of Performance Evaluations.

* Implementation of internal controls in the Recruitment and Selection process.

* Be an internal auditor.

2012- 2016 Sur Química S.A. I worked as a Human Resources Assistant in the Human Resources Management, Control of files and documentation of all collaborators more than 1,000, vacation control, personnel liquidations, assist the company doctor, assistance to the company's telephone exchange, design of the different information boards, responsible for conducting personnel training inventories, attention to internal staff in consultations, participation in the organization of social activities, preparation of contracts, cover vacations and disabilities to the Assistant Human Resources Manager. Achievements:

* Preparation of more than 1,000 training inventories for active personnel.

* Implementation of internal controls.

* Implementation of the new filing system in the medical office.

* Coordination of the company's vaccination campaigns. Other work projects:

I am an internal auditor, updating the dictionary of competencies of the company, proposing a new format for performance evaluations. COURSES:

2021: Currently, Labor Legislation and Payroll Preparation Course, Fidélitas University.

2020 Entrepreneurship, INA.

2020 Fundamentals of the INTE / ISO 19011: 2018 Standard, Sur Química S.A Auditors.

2020 Fundamentals of the INTE / ISO 45001: 2018 Standard, Sur Química S.A Security and health at work.

2020 Fundamentals of the INTE / ISO 14001: 2015 Standard, Sur Química S.A Environmental management system.

2019 Fundamentals of the INTE / ISO 9001: 2015 Standard, Sur Química S.A Quality management.

2018 Trainer of Trainers, INA.

2013 50 Customer Service Techniques, Sur Química S.A. OTHER KNOWLEDGE: Dynamics, CCSS system, INS system, Office package. PERSONAL REFERENCES:

MBA. Susana Araya Zamora, Head of Human Resources, Ministry of Foreign Relations and Worship Costa Rica, phone 8810-1768.

MBA. Verónica Rodríguez Navarro, Compliance Officer Telecable, phone 8841-3320. Mr. Andrés González Calvo, Production Supervisor Technician, phone 8941-3773. JOB REFERENCES:

MBA. Marvin Urtecho Lugo, Corporate Administrative Manager, Sur Química S.A, phone 8882-3398.

Lic. Héctor Vega Piedra, Corporate Manager of the Comptroller's Office, Sur Química S.A, phone 8848-7549.

Mrs. Yesenia Vindas Vindas, Payroll Assistant, Sur Química S.A. phone 8311-3438.