CURRICULUM VITAE

NAVEEN.G.N.

+91-990*******

E-mail: adlw0r@r.postjobfree.com.

Professional Summary:

** ***** ** ********** ** Quality manager in reputed MNCs.

Certified lead auditor in ISO 9001: 2015 QMS and internal auditor in ISO 14001:2015, ISO 45001: 2018. Handling of QMS activities for the last 10 years.

Well versed with requirements & ensured adherence to the requirements of ISO 9001:2015 and coordinating for QMS activities for the entire site which includes periodic external certification / surveillance audits, internal audits, document updating, MRMs and reporting of the Quality performance to Top Management.

Preparation and implementation of Quality plans for incoming, in-process & final inspection in-line with the requirements of Customer and product applications.

Managing end to end Customer complaint handling process

Hands on knowledge of SAP Quality Module.

Handling of Shop floor rejections, analysis of Customer complaints & solving them through RCA & 8D methodology

Monitoring of process capability of Critical Process Parameters through SPC - plan & implement actions to improve the capability of the process.

Responsible to ensure Right Quality First Time products supplied by the service provider and communicating our requirements in terms of Quality of components in- line with the customer expectations.

Conducting service provider initial & periodic audits along with sourcing team. Monitoring actions initiated to the Non conformances identified during the previous audits.

Periodic review of their performances and helping the service provider in understanding the requirements of ISO 9001: 2015 Standard and Customers

Responsible for identification and implementing Lean projects through cross functional teams and drive culture of inculcating tools like Lean Six sigma, RCA

& FMEA

Responsible for identifying capable suppliers to ensure components Right Quality First Time, every Time. Conducting service provider initial & periodic audits. Monitoring actions initiated to the Non conformances identified during the previous audits.

Hands on experience of IATF (TS) 16949 standard with good understanding of requirements. Actively participated during the initial certification & subsequent audits of TS 16949 along with management representative (MR). Quality Management Systems

Adhering to the requirements of ISO 9001:2015 and co-ordinating for QMS activities for the entire site which includes periodic external certification / surveillance audits, internal audits, document updations, MRMs and reporting of the Quality performance to Top Management.

Implementing quality initiatives like Kaizen, Poka-Yoke and Quality Find & fix

Ensuring that processes needed for the quality management system are established, implemented, and maintained across the site by preparing quality manuals, Work Instructions & Standard Operating Procedures (SOP).

Provides QMS guidance, awareness, training for internal staffs & ensuring implementation / follow up on action plans from external & internal Quality audits.

Support to maintain the Safety requirements in the Quality department as per the requirements of global safety norms.

Responsible for ensuring ISO 14001:2015 Environmental system and ISO 45001: 2018Health and Safety practices in Quality Department as a co-ordinator for EMS.

Monitoring of continuous improvement projects

Responsible for preparing, maintaining internal standards and improving departmental operational performance, to meet the requirements of company goals and objectives.

Responsible for identification and implementing Lean projects through cross functional teams and drive culture of inculcating lean tools like Six sigma, VSM, RCA, FMEA etc. among team members.

Lead and manage the strategic and operational performance of the Quality Department.

Encouraging team members towards Kaizen, Quality Find & Fix, Safety Find & Fix and maintenance of 5S in work place.

Planning, conducting & coordinating of Internal audit program and Management Review Meetings.

Process & Customer Quality

Handling of Shop floor rejections, analysis of Customer complaints & solving them through RCA & 8D methodology

Providing containment action for the complaints from the Customer.

Handling of customer complaints and implementing Corrective actions through 8D.

Implementing Poke-Yokes and monitoring its effectiveness to prevent reoccurrence of complaints.

Monitoring of performance data for the plant based on PPM, field complaints and implementation of corrective actions.

Conducting Process Audits and ensuring the process reliability.

Reducing Process Rejection through structured Problem Solving tools like 7 QC methodology, RCA & 8D.

Improving Process Capability of Critical Process Parameters through SPC.

Monitoring & Maintenance of calibration data base of the measuring instruments available across the site.

Preparation and implementation of Quality/ inspection plans for incoming, in-process & final inspection in-line with the requirements of Customer and product applications.

Hand on knowledge of SAP QM Module.

Reporting of daily, monthly & quarterly data of the Site to the global team.

Responding to the Voice of customers (VOC) by conducting and reporting of root cause analysis and actions initiated to prevent the re-occurrence of the same. External service provider (Supplier) Quality

Responsible for identifying capable suppliers to ensure components Quality Right First Time

Responsible to ensure right Quality products supplied by the service provider and communicating our requirements in terms of Quality of components in-line with the customer expectations.

Conducting service provider initial & periodic audits and periodic review of their performances and actions initiated to the Non conformances identified during the previous occasions.

Helping the service provider in understanding the requirements of ISO 9001 and Customers Professional Experience:

Duration Quantum of Years Serviced with Working as Nov 2010 –

Present

10 years

Kennametal India Ltd.

Asst. Manager – Quality

assurance & QMS

Jul 2005 to Oct

2010

5 years Indo US MIM Tec. Pvt

Ltd

Quality Specialist

Training attended:

Lead auditor in ISO 9001: 2015 QMS

Internal auditor in ISO 14001:2015 & ISO 45001: 2018

Statistical Process Control (SPC)

Production Part Approval Process (PPAP)

Measurement Systems Analysis (MSA)

Lean Six sigma – Green Belt

SAP – Quality Module

Educational Qualification:

Degree Duration Name of Institute

Post Graduate – Plastic

Engineering

Jul 2004 – Jun 2005

Central Institute of Plastics Engineering and

Technology (CIPET), Mysore.

B.E. – Mechanical

Engineering

Oct 1999 – Sep 2003

Malnad College of Engineering, Hassan

Personal Details:

Date of Birth: 03/01/1981

Marital status: Married

Language Known: English, Kannada, Hindi & Tamil

References: Can be provided on request.

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