Data Test
Resume:
Josy Anna Joseph
**************@*****.***
Summary:
Dedicated, highly motivated software quality professional with 5 years of software industry experience as Quality Assurance Engineer with experience in requirements analysis, design, development, implementation, testing and maintenance of complete Software Development Life Cycle projects.
Expertise in testing Client/Server and Web-based applications deployed on multiple platforms.
Expertise in developing test documents likes Test Plans, Decomposition of requirements, Creating and Executing Test Cases, Test Scripts.
Experience in testing internet/intranet/client-server applications using Java, J2EE, XML, HTML, DHTML,PHP and .Net applications.
Expertise in reviewing Business Functional Specifications, Functional Design Specifications and Detailed Design Specifications.
Experience in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC) including Requirement gathering, Analysis, Design, Development, Implementation, Testing, and maintenance.
Designed and Executed test plans and test cases to verify reliability, accuracy and compatibility of various applications.
Strong skills in back-end testing using SQL queries .
Expertise in Analysis of Problem Severity, Defect tracking and Defects reporting.
Knowledge of performance bottlenecks, end-to-end performance, and web performance measures such as server response time, throughput and network latency.
Completed Certificate Program in Software Testing (CPST) from Edista Testing Institute – A Venture of Quality Assurance International (QAI).
Having good exposure in Java (SCJP1.4) and Database concepts including SQL, joins, triggers and procedures.
Participated in requirement review meetings, analyzing requirements, developing test plan and test cases, Requirement Traceability Matrix, Defect management, Reporting and tracking.
Technical Skills
Operating System Windows XP, Windows 7, Windows 8, and Unix/Linux.
Languages C, C++, Java/J2EE, JavaScript, JSP, PL/SQL, XML and HTML.
Webserver Tomcat, Resin
Application Servers Web Logic 8.0, Web Sphere 6.0
RDBMS Oracle, MS SQL Server 2000/2005,IBM DB2, MS Access.
Testing Tools Salesforce, HP QTP, Load runner, Quality Center, SoapUI, JIRA.
Methods/Models Agile, V model, Waterfall.
Tools Developer2000,VersionOne,Eclipse,TOAD,ApacheAnt.
Education
· Masters in Computer Applications (MCA) - Avinashilingam Deemed University, India.
Professional Experience
Projects undertaken in Manhattan Associates Jan 2015 to Mar 2016
Atlanta, GA
Manhattan WMOS is the world’s number one Warehouse Management System catering to different industries and markets. Worked as Customer Support Consultant in various versions of the product.
Role: Support Consultant
Responsibilities:
As a WMOS Support Consultant, was the primary point of contact for multiple clients.
Troubleshoot and resolve product issues reported by the customers, working along with the technical team.
Handled weekly issue calls with customers to discuss the progress of outstanding issues
Coordinated with functional and technical team across geographies.
Managed the issues (cases) in Salesforce.
Defined test scenarios and prepared test scripts for enhancements to the base product.
Performed functional, integration and regression testing of the product for enhancements.
Performed Backend Testing executing SQL queries.
Environment : Manhattan WMOS, Oracle, Salesforce, JIRA, SQL
Project undertaken in Symphony Services (India) Pvt. Ltd. Oct 2006 to Oct 2007
Bangalore India
GERS is an end to end solution aiming retail market which has planning, merchandising, order management, inventory visibility, warehouse management, budgeting and invoicing capabilities among others. It is a fully integrated application suite that supports ecommerce, Customer Relationship Management, Warehouse and Inventory Management, Supply Chain Management, and Financial Management to Business Intelligence and mobility integration out-of-the-box.
Role : Quality Analyst
Responsibilities:
Developed Test Cases and performed testing at various levels such as System Testing, Functional Testing, Regression Testing, Sanity Testing, end to end testing and UAT Testing using QTP.
Used Quality Center for requirements tracking, Test Case design, management reporting, and Defect tracking.
Reported the bugs, notified developers using Quality Centre.
Performed Backend Testing, by executing the SQL queries.
Wrote SQL statements to extract data from the Tables.
Developed and wrote a suite of Test Scripts that included Acceptance, Functional and Regression test cases using QTP.
Performed Data Driven Testing for multiple sets of data using QTP.
Worked on Automated test scenarios for GUI, Functionality, Integration, Database, Boundary, Security and Regression Testing using QTP.
Executed the Test Scripts on different releases and validated the actual results against the expected results.
Participated in Walkthroughs and defect report meetings periodically.
Performed end to end testing of the GUI component from Member Login screen to successful logout.
Environment: HP QTP, Quality Centre, PB, Oracle 9.2
Project undertaken in Cognizant Technology Solutions
Exchange Media Nov 2005 to Sept 2006
Hyderabad, India
Exchange Media receives issuance feed from different Account Receivable systems like Triumph, Optima and CPP and enriches data with Frequent Flying Number for Delta products and best address details for different issuance types like renewal, transfers, upgrades/downgrades of Triumph and optima. After adding the required data, Exchange Media sends the issuance feed to different card embossing vendors. It also generates different reports like balancing control reports, Vendor reports, Aging & Exception reports and Reject Reports.
Role : Quality Analyst
Responsibilities:
Reviewed the System Requirement Specification (SRS) analyzed the requirement and design documents.
Performed Black Box Testing and extensively used QTP for Regression Testing.
Developed the Test Cases, Test Scenarios and executed them using QTP.
Analyzed the system requirements and developed test plans using technical specifications, User Profiles, Configurations, Environments, Risks, Test Scenarios, Schedules and Analysis.
Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality.
Converted manual test scripts to automated test scripts in QTP, enhanced the scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality, Integration, Database, Boundary, Security and Regression Testing using Quick Test Professional.
Enhanced VUser scripts by inserting transactions and rendezvous points in LoadRunner.
Wrote SQL, PL/SQL queries to access the data from the database tables and crosschecked the results.
Involved in bug reporting and bug tracking.
Environment: Java/J2EE, IBM UDB 8.1.2, MQ Series, HP QTP, Load runner, Quality Centre
AMEX – AEFA DMU Development May 2005 to Nov 2005
Hyderabad,\ India
Application is used by Ameriprise to submit service requests to the DMU team in Minneapolis. Main objective of DMU project phase 2 work was to incorporate Question & Answer process to existing Fuego work portal developed using BPM tool and CIL. This feature enables Ameriprise employee to submit his/her queries after approval from the manager to the OMS team and get the feedback. The OMS team will respond to the queries and send the response to the user which can be closed or submitted again to OMS team by requestor if required. The request is then forwarded to DMU admin for completion of request.
Role : Programmer Analyst
Responsibilities:
Reviewed Requirements, design documents and test plans.
Designed and executed negative and positive Test Cases to verify reliability, accuracy and Compatibility.
Involved in development of test plans based on Business requirements.
Involved in Positive and Negative testing and End User Testing.
Developed and wrote a suite of Test Scripts that included Acceptance, Functional and Regression test cases using QTP.
Performed Data Driven Testing for multiple sets of data.
Created and ran SQL Queries to perform back end testing and checked data integrity.
Reported and tracked bugs which involve coordination with the development team.
Environment: JavaScript, JSP, Fuego 4.5.3, CIL (Component Interface Language), Resin2.0.5, IBM DB2 UDB 8.1, HP QTP, Quality Centre, Apache Tomcat 6.0.26
Project undertaken in Suntec Business Solutions
TransTrac (Web version of TBMS-F, TBMS-Mediate) Nov 2000 to Sept 2001
Thiruvananthapuram, India
TransTrac is a web-enabled solution that allows service providers to achieve true 'Real Time' handling and rating of transactions for every service. It is an integrated and advanced billing infrastructure, designed to meet the end-to-end requirements right from the mediation of call data records up to the web presentment of bills.
Role : Trainee Software Engineer
Responsibilities:
Designed and Executed Quality Test Plans and Test Cases to verify reliability, accuracy and compatibility of application.
Developed and executed test cases for Acceptance, Functional and Regression testing.
Was involved in bug reporting and bug tracking, writing and executing the Test cases.
Prepared Test Data by developing and executing SQL queries from database.
Wrote PL/SQL queries to access the data from the database tables and crosschecked the results.
Environment: HTML4.0, JavaScript, XML, Servlets (JSDK1.3), EJB, Oracle 8.0, Apache Tomcat4.5
Contact this candidate