The Manager
HR Selection
Attached kindly find my CV for your perusal,
My working experience spans over a period of about 19 years, predominately in the IT environment.
My experiences and maturity has earned me a great deal in IT management, communication, interpersonal and writing skills. I am likely to be seen by my colleges and friends as well organized, objective and consistent in handling my work and relationships.
My in-depth knowledge of IT operations in respect of Eft,Pensions, networking, loans (Millay), Sql, has given me a clear indication of what is expected and its achievements.
My commitment and responsibility to my work regarding Eft payments settlement and balancing of countries and other Pension payments has always contributed to NET 1 daily (operations) and the government’s monthly reconciliation being effect.
Given this opportunity I feel that I am equipped to handle the challenges of this position as I am responsible, reliable and loyal, like challenges, open to criticism and always willing to go that extra mile. I am certain that my commitment and responsibly will bring a positive change to the section and the morale of its employees.
I trust that my application will be viewed in a favorable light.
Regards,
MEGESHAN MOODLEY
PERSONAL DETAILS
Surname MOODLEY
First Names MEGESHAN
Home Address 35 OSHEVILO
SOUVERIGN ROAD
WELGEHEIL
HONEY DEW RIDGE
Postal Address P O BOX 432
SUNDOWNER
2161
Email Address adlvjy@r.postjobfree.com
Contact Number 082-***-**** (Cell)
ID Number 740**********
Date Of Birth 03 MARCH 1974
Sex MALE
DRIVERS CODE 08
E-mail adlvjy@r.postjobfree.com
Criminal Record None
Notice Period 1 Month
Reason Wanting to leave looking for more opportunities to expand my knowledge
MEGESHAN MOODLEY
SASSA (CPS)
ATM – Software and Hardware
EXPOSURE TO Windows 95/98/2000/Xp/8.1/10
SYSTEM/ Windows NT4.0
APPLICATIONS Bankserv
Microsoft Access 97,98
Sql 6,7
Oracle server
stratus (vos basset) (visual operating system)
Dail up Networking /tp /ip, Netbeui
closeup 6.0 7.0
Windows 3.1
Excess
Remedy
Straus (VOS) visual operating system
Zeus, DHCP, DNS, Titan, Win2003
MS SQL 2000
MSSQL
Microsoft Office
Networking
Lotus Notes Formula (R7.x and up)
LotusScript (R7.x and up)
HTML
JavaScript
SQL
UML/Process modelling skills
Point Of Sale (POS)
ATM – Software and Hardware
Generator (500KVA;250KVA), UPS
Knowledge (Worked in these environments)
SASSA (Cash Paymaster Services)
Testing software
IT GOVERNANCE & SECURITY MANAGEMENT
Project Management
IT Security
ATM IT Managment
Project Management
IT Security Risk
Share Point 2016
Access
Solar wins
Project Management
Networking (cloud) Management
Data Management
Project Management (various IT project)
ATMs (oprations, and software issues)
IT Security
Project Management
Cyber security experience
Switching and routing technologies;
Compliance
Problem solving
Cyber Security
Business Writing
Jobs Held at NET1
Operator (1997)
Senior Operator 2002 – 2006)
Team Leader (2007 – 2010)
IT Operations Manager (2011 - Current)
IT Operations management is the entity responsible for operation of an organization’s applications and IT infrastructure along with control and maintenance on a continuous basis.
The main focus of the IT operations management is the delivery of a stable service in accordance with the agreed levels of service. In other words, It operations managements controls and monitors all operations related to IT infrastructure and IT services. IT Operations performs a defined sequence of daily activities in order to keep IT going
IT Operator (1997 – 2001)
starting up and closing down the system
scheduling and loading programs and data
keeping a record or log of work as it is completed
loading tapes or disks for back-up information in case of system failure
have IT experience and a knowledge of computer hardware and software
be able to follow specific instructions and pay attention to detail
respond quickly when problems arise
Senior Operator 2002 – 2006)
Sets up, monitors, and controls one or more central console computers ensure team shift schedules are completed
Selects and load input and output programs
Observes operation of equipment, control panels, error lights, error messages, and faulty output, and responds accordingly
Maintains records and prepare reports as required.
Resolves routine errors, and routes complex error messages,checking code if need be
Confers with software engineering or programming personnel in the event errors require a change of instructions or sequence of operations
Manipulates controls to rearrange sequence of job steps to continue operations when individual units malfunction
Interfaces with the programming departments as required.
Examines error logs
Team Leader (2007 – 2010)
Coordinate and delegate the responsibilities of IT operations team
Oversee the day-to-day functions of the department
Training sessions with new/employees, so that they can be equipped with new knowledge and skills to remain current
Keep abreast of changes in the standards, technologies or methodologies
• Carry out administrative functions
• Risk assessment and risk management
• Give direction and guidance
• Coach and mentor team members
• Review assignments for accuracy and quality
• Delegate responsibilities
• Coordinate application of software releases
• Develop and execute company policies
• Attend meetings, trainings or seminars
• Work with other departments
ITOPS Team Manager (2010 -2018)
Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed
EDUCATION 1982 - 1991 - RESERVOIR HILLS SECONDARY
Matriculation Exemption ( C aggregate)
TERIARY 1993 - 1994 M.L SULTAN TECHNIKON
Information Systems 1
System Software 1
INFOMATIOM SYSTEMS ( STUDING CURRENLY)
Course’s Obtained
1995 - 1996 Livingston Computer College
Windows 95
Ms - Dos
Ms – word
Windows 95,98
Stratus SA – 2004 -2005
Stratus Operator
Stratus Administrator
2004 Sybase
Introduction To Sql : Adaptive Server Enterprise
2005
Continuum SysAdmin Difference (502)
Servicing VOS Continuum Systems (503
(STRATUS EDUCATION)
WORK
EXPERIENCE CHAIRMAN OF COMPEX OSHEVILO (2006)
1995 - 1997 PLAM BEACH HOTEL (DURBAN)
Computer Operator
. Data Control
. Payment Of Wages
. Solve Any Problems On System
. Backups
. Produce Reports For Management
- CHAIN OF HOTEL'S IN AND AROUND DURBAN
1997 - Present - NET-1 APLICTEC (Net-1 Aplied Technologies Inc)
Computer Operator
Senior Computer Operator
Stratus Operations Administrator (stratus)
PROJECT MANAGEMENT ( VARIOUS internal projects and SOCIAL GRANT PROJECTS ( FOR CPS)
IT Operations - Team leader
ITOPS Manager (NET 1 IT)
2019 -2020 -CHAIRMAN – (PAC)- Parents Association Comity
Key Goals
Demonstrate a positive, enthusiastic, committed and flexible attitude towards work and other team members, recognizing the importance and benefits of effective teamwork
Grow in depth knowledge of the operational process
Prepare reports daily, weekly and monthly basis
About Net-1 (Universal Electronic Payment)
We developed our core U.E.P.S. technology to enable the affordable delivery of financial products and services to the world's unbanked and under-banked populations.
Our native U.E.P.S. technology is designed to provide the secure delivery of these products and services in the most under-developed or rural environments, even in those that have little or no communications infrastructure.
Unlike a traditional credit or debit card where the operation of the account occurs on a centralized computer, each of our smart cards effectively operates as an individual bank account for all types of transactions.
All transactions that take place through our system occur between two smart cards at the POS as all of the relevant information necessary to perform and record transactions reside on the smart cards.
The transfer of money or other information can take place without any communication with a centralized computer since all validation, creation of audit records, encryption, decryption and authorization take place on, or are generated between, the smart cards themselves.
Importantly, the cards are protected through the use of biometric fingerprint identification, which is designed to ensure the security of funds and card holder information.
Transactions are generally settled by merchants and other commercial participants in the system by sending transaction data to a mainframe computer on a batch basis. Settlements can be performed online or offline.
The mainframe computer provides a central database of transactions, creating a complete audit trail that enables us to replace lost smart cards while preserving the notional account balance, and to identify fraud.
U.E.P.S./EMV
Our latest version of the U.E.P.S. technology is interoperable with the global EMV standard, allowing the cards to be used wherever EMV cards are accepted, while also providing all the additional functionality offered by U.E.P.S.
This U.E.P.S./EMV functionality is especially relevant in areas where there is an established payment system and provides flexibility to our customers to be serviced at any point of service.
- CPS is contractor to the provincial govemments of South Africa
The main contracts are to pay Social Pensions of the respective
Provinces using finger print and more recently Smart Card
Technology in conjunction with ATM's.The company
uses an Sequel (SQL) database as a reporting structure.
-Net1 provides its universal electronic payment system, or UEPS, as an alternative payment system for the unbanked and under-banked populations of developing economies. The Company believes that it is the first company worldwide to implement a system that can enable the estimated four billion people who generally have limited or no access to a bank account to enter affordably into electronic transactions with each other, government agencies, employers, merchants and other financial service providers. To accomplish this, the Company has developed and deployed the UEPS. This system uses secure smart cards that operate in real-time but offline, unlike traditional payment systems offered by major banking institutions that
-require immediate access through a communications network to a centralized computer. This offline capability means that users of Net1’s system can enter into transactions at any time with other card holders in even the most remote areas so long as a portable offline smart card reader is available. In addition to payments and purchases, Net1’s system can be used for banking, health care management, international money transfers, voting and identification.
-
Apart from requiring minimal infrastructure, the key features of our payment system that address the un-banked and under-banked populations’ needs include:
AFFORDABILITY, as most of the transaction costs are borne by the organizations that make use of the channel and there are minimal monthly fixed fees payable by the cardholders;
SECURITY, since the card serves as a substitute for cash, but provides loss tolerance which protects the card holder in the event of loss or stolen cards; and
SIMPLICITY as a biometric fingerprint identification system is used by the cardholder to access the card and perform transactions.
ITOPS
Responsible for managing all functions relating to end-user support including service desk, support staff and functions, tooling, IMACD, reporting and escalation, warranty management and standards
Responsible for all application operational processes that the business requires IT to perform
Managing service desk processes- Managing the operational relationship with the business
Responsible for system stability and performance management
Managing user accounts and password administration
Responsible for system continuity planning
Effectively manage and resolve escalations (3rd line)
Manage procurement system in terms of assets and asset register
Participate in all ICT projects as an Operations Champion to ensure that impact of new solutions on operations is understood and managed
Manage the operational running of new solutions
Daily
- Operator’s Managment
- Stratus administration
-To ensure and maintain the integrity and accuracy of data on various administration system (STRATUS VOS, SQL)
- Daily process of files within tight time constraints
- help users with system problem out on site
- running of month end procedures
- liasing with depots and reconciliation departments
to make sure that daily work balance's ie cash and data
- Extracting and analying data using Access
- Provide clients with reports and output files
- Drawing up of daily and month end schedules
- making sure all backup are done on all systems
on daily basis,checking backup logs
- creating test files for various departments
- testing of new programs for the stratus system
-drawing up month end procedures
-reconciliation of various countries (Botswana, South
Africa ect.
provincial governments
-manipulating data using Ms Acess
- Managing various new project
New software realease
- Ensuring that the software work’s
On site ie – clients get paid with no problem
- Providing reports to Senior Manager’s
For for trends of payment on site ie efficiency
- Testing
-Checking of staff over time
- Delegation and controlling of subordinates.
- Create, enforce and monitor the policies and procedures to improve productivity and data accuracy
- Check and investigate any irregularities on recons, settlements etc.
Testing
Et10(sam1,2or3); Eft20.Eft Smart; Flash drive software ;Diebold (cash dispnser) ; Flash Firmware Software;Stratus V Series ; Smart card's (32k and 64k 135k 164k); Merchant online transactions
ADVANTAGES
EFT control
Project Management
Customer Relationship Knowledge
Good Communication Skills
Ability to work at a high level
Self driven and motivated
Short time lines
Report Writing
Presentation Skills
Diagnostic experience
Biometric’s – importing information via Sql
Quality Assurance
Managment of Change Contoll
Diagnose and Troubleshoot
(343 2000)
Key Products
oThe U.E.P.S. Technology
oPayment Transaction Management
oHealthcare Transaction Management
oPayroll Transaction Management
oMobile Virtual Card
oFinancial Services
oHardware Solutions
DLK Group
IT MANAGER (CONTRACT)
Johannesburg Fixed Term Full Time 2020-01-19
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INTRODUCTION
We are looking for IT Managers to join our team in Cape Town. As a leader for the organisation’s IT strategic direction, the manager will be responsible for Organisation-wide systems and information.
DUTIES & RESPONSIBILITIES REQUIRED:
Accountability for the overall performance of all spheres of the IT management and to ensure they are aligned to changing and growing business needs.
Develop and implement IT governance, policies and procedures to ensure IT operational effectiveness and manage all IT related processes.
Determine business requirements for IT systems direct the planning and development of the business analysis and perform project management of IT initiatives.
Develop, communicate and execute IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the OVG.
Manage the development and testing of new IT applications/systems developed specifically for the OVG.
Develop and implement Network operations and IT support plans.
Negotiate contracts with the service providers for software, hardware and consulting services.
Manage and oversee outsourced service providers/contractors and ensure service levels agreements are met.
Ensure the integrity of the IT security infrastructure and the stability of the systems environment.
Develop and implement IT service delivery improvement programs.
Provide organisation-wide IT systems, tools, training and support.
Overall accountability for the compliance and risk management of the IT OVG.
Effective budget management.
Provide thought leadership and best practice to ensure competitive advantage.
Develop and manage relationships with key internal and external stakeholders to enable the OVG to meet its strategic objectives.
Design access rules and procedures for the company data; this can include which computers, tablets and mobile phones are allowed to access the company’s network and data bases.
To oversee that the OVG customer-facing online presence is efficient and the security of customer data, including supervising the way the OVG employees access and use data, as well as interact with each other via computer.
DESIRED EXPERIENCE & QUALIFICATION REQUIRED:
Qualifications:
Bachelor’s Degree in Information Technology or BSc Computer Science.
A copy of your Bachelor's Degree - MANDATORY
Experience:
A minimum of 10 years ‘experience in ICT with minimum of 5 years in IT managerial role.
Knowledge:
IT Governance
Risk and Compliance
IT Planning
IT Technical Management
Information Analysis
Computer Hardware/Software systems
Risk Management
Budgeting and Reporting
Procurement Management
Project Management
IT Asset Management
Change Management
PFMA
Public Service Corporate Governance of ICT (PSICTM)
Working experience managing Networks
Microsoft environment especially in supporting ERP systems
Knowledge in managing VMWare virtualized environments
Business continuity management
E-government strategy and roadmap
References
Paul Pretrious – 082*******
Junior Vice President
Management or Snr Management IT