Office Assistant

Nicole Armstrong

**** ***** *** *******

San Jacinto, CA 92583

Home: 951-***-****

Email: *.*************@*******.***

OBJECTIVE: To obtain long term employment with a company in which my skills will be best utilized.

SKILLS AND QUALIFICATIONS:

Highly motivated individual, excellent oral/written communication skills, good business savvy, quick learner, and team-player, knowledgeable of Microsoft Word, Word Perfect, Excel and Windows 6.0, Windows Vista and typing 45 wpm, professional and strong clerical background. Operate standard and modern office equipment; proofreading, efficient in peoplesoft8 and groupwise software programs. Other attributes include but are not limited to reasoning and problem-solving skills, flexibility, a keen eye for detail and the ability to work in a highly collaborative environment.

EXPERIENCE:

Kamran Staffing – Perricone Farms, Beaumont, CA

Accounts Payable – Accounts Payable Clerk 03/2016 to 04//2020

Responsible for receiving, processing, and verifying invoices, tracking and recording purchase orders, and processing payments.

Workway, Inc. (City Hall – Riverside)

Treasury Department – Revenue Clerk: 07/15 - 12/15

Counted and processed RiversideCounty Utiliity payments, answered and directed incoming calls and ran daiy report of paayments received.

County of Riverside Riverside, California

DPSS- Human Resources Clerk 08/08 - 01/10

Prepared personnel transaction forms for a variety of classifications and personnel actions in accordance with applicable salary ordinance provision, Board resolutions or minute orders, and other County regulations, policies, or procedures. Set up and maintained employee personnel files, departmental position control files, and other personnel records; compiled data and prepared routine statistical and narrative reports relating to the departmental work force profile for affirmative action reporting, employee turnover trends, staff utilization patterns and other personnel-related matters and processes.

Audited attendance reports for completeness and conformity to County salary ordinance requirements and departmental policies, and maintained files of the same; and participated in the preparation of the bi-weekly payroll reports for the Auditor-Controller's Office. Facilitated the arranging of hiring interviews; monitors the receipt of hiring interview results from appointing authorities and audits the interview logs for completeness and conformance to County and departmental procedures; maintains departmental promotion and transfer eligibility lists and refers individuals to departmental appointing authorities as requested.

Informed new employees of County and departmental policies and procedures regarding personnel and payroll reporting requirements; explains and answers questions regarding employment benefits; assists the employee in completing various enrollment forms. Coordinate with department supervisors and initiates contacts with applicants regarding interviews, and assists in determining new employee orientation and start dates. Conducts personal and professional reference checks, income verifications where required, and initiates criminal background checks.

County of Riverside Riverside, California

DPSS-HR- Office Assistant III 01/07 - 08/08

Responsible for updating Employee Position Information log, updating Position Tracking Spreadsheet, ID Badge processing, and maintaining termed file log. Performs complex clerical work requiring the application of laws, policies, procedures and specialized terminology, prepares and processes materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology and various applicable laws in order to obtain the necessary data. Gives information to the public or interdepartmental representatives in situations where judgment and interpretation of department policies and regulations are required. Devise forms to secure data and determining proper format for finished reports. Designs and/or revises forms; sets up and maintains complex filing systems. Initiates replies to routine correspondence; composes correspondence and other materials acquiring the application of subject matter knowledge and discrimination in the selection of data. Provide technical guidance to clerical staff; prepared and revised written procedures.

Performs backup of systems and maintains archived records. Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image inventory office supplies and furniture, office equipment, etc. supervises the maintenance of office equipment, including copier, fax machine, etc. Greets visitors, answer and disseminate calls, open and distribute mail, manage conference room reservations and organize all aspects for meetings, serve as point person for organizing all large mailings, arrange and coordinate meetings for HR Director, update various spreadsheet sheets and other general administrative duties as needed.

Carter’s Family Childcare Downey, California

Office Manager 06/02-09/05

Collected and compiled information pertaining to administrative, educational, and staff activities. Prepared and maintained files of correspondence, records and documents. Scheduled meetings, appointments and prepared orientations, itineraries for field trips, kept accurate attendance log for rolled children. Processed employee data. Typed orders, reports, memorandum, documents and submitted payroll for staff, answered correspondence. Established and maintained an office supply, facilities, equipment and inventory control system for an entire department. Confer with director to interpret new and revised public assistance legislation; advises subordinates of impact upon clerical operations; audits work and reviews staff production reports for performance evaluations and to determine the need for additional staff and training. Participated in the selection of staff and conducts or directed the training of subordinates. Set production goals for the unit and monitored work distribution and its completion to ensure that time schedules were met. Designed forms, modified work procedures, and made work assignments resulting from departmental policy changes and changes in State law.

Kelly Services (Aetna, Inc.) Woodland Hills, California

Administrative Assistant 03/99 - 05/01

Assisted broker representatives and sales managers with daily reports, calculated daily earnings, and scheduled one on one meeting with potential buyers. Prepared new business cases for installation and transition after 45 days. Updated sold case logs. Prepared and sent commission paperwork. Prepared small group medical and dental request for quotes. Prepared proposals for potential buyers. Compiled necessary supportive data. Prepared and maintained program budget and the establishment of fiscal control. Solves problems related to office management including work flow and staffing needs. Established and maintained an office supply, facilities, equipment and inventory control system for an entire department. Prepare proposals for potential buyers. Studied existing statutes and proposed legislation to determine their effect on department operation and cost.

EDUCATION:

Compton Community College Compton, California

Associate of Arts 06/03 - 06/05

Trainco Business School Chicago, IL

Certificate Received 09/85 - 6/86

REFFERENCES:

References are available upon request.

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