NICHOLAS ROLLINS

LinkedIn • 240-***-****• adlv7x@r.postjobfree.com

Skills

Software: Microsoft Office Suite 2016 (Access, Excel, PowerPoint, Word); Microsoft Windows Operating Systems Windows 7 and 10

Project Management: Risk Analyst, Project Forecasting, Problem Solving, and influencing project delivery and outcomes

Certification(s): Excel Microsoft Office Specialist (MOS), COMPTIA Security+

Experience

Burger King Accokeek, MD

Team member\Team leader April 2017 – August 2020

Developed daily strategic plans for employee goals to increase productivity

Exceeded speed of service (SOS) expectations by effectively training staff members

Enforced company policy and procedures to insure OSHA satisfaction

Provided excellent customer service to over 350 satisfied customer daily

Maintained a positive and empathetic attitude at all times to ensure customer retention

Burlington Coat Factory Waldorf, MD

Inventory logistics specialist April 2016 – June 2017

Provided efficient delivery logistics through data management to ensure accurate inventory

Receive trucks with over 250 packages daily. = Logistics

Unpack all the items & sort them

Checked goods for damages, and identify any mistakes

Provided customers, and sales associates information on all items in stock.

Education

Year Up, National Capital Region/Northern Virginia Community College Alexandria, VA

Program Management Training September 2019 – June 2020

Participated in leading national career development program that prepares students for roles in project management, or frontline sales program includes college level coursework, career training, and a 6 month corporate internship

Earned credits through the American Council on Education’s College Credit Recommendation Services coursework focuses on track-specific content (such as quality assurance, project management, or customer service), along with Microsoft Office applications, advanced Excel, business writing, and public speaking

Volunteer and Leadership Experience

Salvation Army Washington, DC

Volunteer February 2016 – March 2016

Participated in food drives for people in need also cook food for them as well as set up small party for the kids

Awards and Honors

Year Up/Northern Virginia Community College: Dependability award, Academic award, and Accountable award October 2019 – June 2020

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