Life Insurance Data Entry
Resume:
Dominique Jones
Petersburg, VA 23803
*****.*********.****@*****.***
I am dedicated and driven to achieve success. I am open minded and eager to learn. I am a person that believes that I can do better than my best. I know where I want to be in life and everyone starts somewhere.
Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Walmart distribution - Sutherland, VA
October 2020 to Present
Loading trucks, stack brick layer to the top of truck Phone Operator
Conduent - Richmond, VA
September 2020 to October 2020
Work from home. Phone tech. Talked with customers to resolve their technical issues. Worked with customer accounts to troubleshoot issues.
Life Insurance Agent
Andre McCallum Agency - Chesterfield, VA
May 2020 to September 2020
Book appointments with current clients to ensure they all of their policy needs are met. Set up in person or virtual meetings with perspective clients. Handle sensitive customer data to get policy set up. Explained company products in depth to ensure the customer is well informed. Warehouse Associate
Medline Industries - Chester, VA
November 2019 to April 2020
Picking medical supplies for different customers and health offices. Required to handle with care, items must be bagged and sent to proper location for shipping. Picker
Amazon Fulfillment Associates - Petersburg, VA
August 2018 to October 2019
I find the correct item of the customers purchase, make sure the item is not damaged, scan the correct barcode, make sure items get to pack area
I am trained to operate the order picker vehicle
I am also trained on the ship dock area in the facility Picker
Amazon Fulfillment Center RIC1
November 2016 to July 2017
Find customer’s items, make sure they are not damaged, scan and transport to the correct packing area. Operate order picker to retrieve customer’s items from elevated shelves. Education
Bachelor's in Information Technology and Cyber Security Southern New Hampshire University - Manchester, NH September 2017 to Present
Advanced Diploma
Petersburg High School
September 2013 to June 2015
Skills
• Customer Service (1 year)
• Microsoft Office, Phone Etiquette (10+ years)
• Computer hardware, software, and networking (3 years)
• Data Entry (1 year)
• Computer Skills (3 years)
• Communication Skills (2 years)
• Cybersecurity
• Network Security
• Order Picker
• Information Security
• Microsoft Windows
• LAN
• User Interface (UI)
• Help Desk
Certifications and Licenses
Order Picker
November 2016 to November 2019
Forklift Certified
Life Insurance
May 2020 to May 2022
Life insurance license
Assessments
Workplace Safety — Highly Proficient
October 2019
Using safe practices at work
Full results: Highly Proficient
Call Center Customer Service — Proficient
March 2020
Applying customer service skills in a call center setting. Full results: Proficient
Problem Solving — Proficient
April 2020
Analyzing relevant information when solving problems. Full results: Proficient
Data Entry — Highly Proficient
April 2020
Entering data quickly and accurately
Full results: Highly Proficient
Administrative Support — Highly Proficient
April 2020
Using basic scheduling and organizational skills in an office setting. Full results: Highly Proficient
Attention to Detail — Highly Proficient
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Call Center Customer Service — Proficient
March 2020
Applying customer service skills in a call center setting. Full results: Proficient
Customer Focus & Orientation — Proficient
April 2020
Responding to customer situations with sensitivity Full results: Proficient
Warehouse Associate — Highly Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Analyzing Data — Familiar
August 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar
Filing & Organization — Highly Proficient
August 2020
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Attention to Detail — Highly Proficient
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Attention to detail — Highly Proficient
March 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Data entry: Accuracy — Highly Proficient
April 2020
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am currently still studying to get my bachelors degree in IT w/ concentration in Cyber Security. I am almost into my junior year of school and I have already completed several IT courses with nothing lower than an “A” in each class. I am very eager to begin getting the hands on experience in the field that I hope to have a career in.
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