Punctual and honest bi-lingual employee with solid background in restaurant and retail environment. Satisfy customers with exceptional service and a smile at all times. Use of slow periods effectively to stay on top of daily chores while seeking opportunities to help team improve service and quality. Bi-lingual
Restaurant and retail experience
High School Diploma - 2017
Northumberland High School - Heathsville, VA
Store Manager - November, 2020 to Present
Northern Neck Popcorn Bag - Warsaw - Warsaw, VA
Manage all aspects of store including organization, decoration, maintenance, and scheduling.
Interview, hire, and train team members for different store locations. Keep correct change in register by visiting local bank when needed. Manufacture popcorn whenever store runs low of specific flavor. Manage stock levels and decision making related to inventory. Engage with community by donating mini bags of popcorn to local first responders, schools, hospitals, and local fundraisers. Fulfill online orders including tins, sample boxes, and custom orders Communicate with customers on custom orders such as weddings, baby showers, birthdays, anniversaries, funerals, and appreciation gifts.
Assistant Manager - May, 2020 to November, 2020
WATTS & SONS GROCERY - Millers Tavern, VA
Manager-on-duty every Wednesday night and every other Sunday. Trained several employees in different departments such as meat dept., produce dept., lottery, register, and gas pumps. Rotate groceries effectively not passing their expiration date. Often manage gas, diesel, and propane deliveries.
Follow up with customers on special orders and deliveries. Professional Summary
Elizaberh Arden Representative - May, 2019 to June, 2020 Peebles - Tappahannock, VA
Traveled with store manager to nearby stores assisting and training their team members.
Assisted on opening and closing store multiple times. Welcomes customers to each department explaining the benefits of having a credit charge with Stage stores.
Worked on keeping stock up to date such as; winter/summer wear and holidays.
Checked customers out, bagged items, opened accounts, and had successful magazine subscriptions.
Assisted ladies with finding their perfect Elizabeth arden match including makeup, acne treatments, and fragrances.