Yogendra Kumar Paul

UX Consutant

C- *** Sarita Vihar, New Delhi – 110076 Phone:

91-981*******

adluon@r.postjobfree.com

Portfolio: http://ykpaul.co.in

Account Highlights

Got opportunity to manage and work with various accounts across different industries globally including Expedia Inc (APAC region), Citrix, Capgemini, United Airlines, Swiss Re, Medtronic, StreetDirectory Singapore, Sunpower, Sears, Alsbridge (Now ISG), Restaurant Association Singapore, Talentedge, India Today, Trustmotoring Singapore, iTutor, Neuro Style Singapore, Banking Enterprises, Europe based Insurance enterprise,Bain & Co

Hands-on Skill Sets

Graphic Creative Suit

Adobe Photoshop, Adobe Illustrator, Adobe XD, Sketch, Invision, MS Office, Power Point, Sound Forge User Interface / User Experience

UX Design, Visual Communication Design, Story Boarding, Wireframe, HTML, /CSS, Photoshop, Illustrator, WordPress, CMS, Ecommerce, Joomla

Project Management Tools

JIRA, Basecamp, Bugzilla

Why to hire me?

I am creative, innovative along with leadership qualities. I have 12+ years of rich experience in Web Digital UI/UX cross channel industries and various medium including web/print/motion graphics. Professional Experience

March 2020 – Till Date

Nagarro as Associate Principal Consultant UXD

• Collaborate with other leads and program management staff to establish clear design tasks, schedules, and expectations for the design team

• Create, organize, and share project style guides, pattern libraries, and asset repositories

• Mentor, manage, and grow a small team of designers

• Engage in frequent feedback to raise the bar on quality through collaboration

• Partner with other groups, including our global marketing, community, app development, and executive teams, to define and gain buy-in on product strategy

• Help champion and implement user-centered design methodologies across the web and mobile organization

• Create design solutions for web sites, including strategy decks, wireframes, flowcharts, prototypes, feature matrices, mood boards and detailed creative mockups

• Conceptualized and designed new sites to promote popular product

• Designed and managed the new interface, layouts and shopping experience of ecommerce websites

• Significantly improved customer acquisition with new designs for email blasts, newsletters and payment pages

Jan 2019 – March 2020

Birlasoft Ltd as UX Lead (Solution Architect Grade)

• Creating sophisticated, elegant design and desire to help others produce the same. I set goals and motivate others to reach them and enjoy coaching and mentoring a team.

• Managing the design team and ensuring that designated practices, annual product and consumer targets, and KPIs are met.

• My role involves researches, plans, architects the user experience design for websites, mobile apps, Intranets, enterprise software and Web applications.

• Influencing design led thinking across the business. Establishing and developing best practice with the design and creative team.

• Lead concept development in relation to design and creative outputs.

• Take a lead role in managing the design and creative elements of projects and be point of contact for client’s brand and creative projects.

• Storyboarding or translate ideas to designers and others, influencing external and internal stakeholders.

• Developing all deliverables from creative brief through execution, collaborating with internal departments to plan, schedule, review and deliver creative projects

• Developing Design Delivery Schedule along with client, Project Manager, Design Managers and consultants.

• Develop creative programs and design concepts that meet the business objectives of the organization and that advances brand and proposition strategy of the company.

• Develop comprehensive scope-of-work and contract document deliverables list for each related discipline.

• Ensuring that design and creative projects are delivered on time and to budget ensuring commercial success.

• Work with internal teams to generate ideas for pitching and proposals.

• Provide quality control over design outputs and production.

• Manage distribution and production of project workload within team. June 2012 – Aug 2018

Refine Interactive Pvt. Ltd as Creative Head / Sr. Production Manager KEY RESPONSIBILITY AREAS

Creative Process Management

• Hands-on experience with Proficiency with Adobe Photoshop, Illustrator and other UI design tools along with having an In-depth knowledge of visual, interface design and motion graphics.

• Conceptualizing and implementing ideas for product or website promotions. Wireframing mockups with good creative skills and out of the box thinking ability.

• Providing central ideas for campaigns including Social Media Banners, Google Banner, Layout Mockups, Wireframes, Flyers, Emailers, Micro-sites, Webinars.

• Working closely with UI/UX designers, PHP developers, Mobile teams, artists, copywriters, sales teams and marketers to create a vision for products sold and to ensure smooth product delivery.

• Planning advertising, overseeing the creative process and give guidance to the creative people that work under me.

Stakeholder Management / Client Servicing

• Serving as a senior-level contact point for Business and Stakeholders for Expedia and other international and domestic clients.

• Traveling International and Domestic regions for Business Campaign Meets, Conducting Workshops and Trainings Client/Internal Staff on Product environment.

• Creating the Service Work Reports.

• Managing the accounts and interacted with the clients on a daily basis to understand their needs, work with internal team and present them with the best solutions.

• Manage the existing relationship and ensure incremental business from them. Meet & Exceed SLAS and customer expectations

Project Management / Project Ownership

• Managing the complete life cycle of the project starting from receiving the projects, sending them in a workable format to the composition team, monitoring the execution and ensuring that the end product is delivered in a timely manner with highest quality.

• Advising, coaching and partnering with cross functional teams on project delivery, solution development and deployment.

• Ensuring campaigns are delivered in a manner which meets/exceeds customer expectations

• Interacting with the Clients on a continuous basis regarding the specifications of the projects, handling their queries, keeping them updated about the status of the current projects through live chats, e-mails and phones. (Customer Relations)

• Planning jobs according to their due times and complexities, ensure systematic distribution of work amongst the teams, following up on the progress of the projects, and ensure overall co-ordination of the work between various teams and departments.

• Bridging the gap between client and the production team.

• Create documentation (including guidelines, design rules, pixel perfect mocks, animations) that enables developers to build applications that fosters a delightful user experience. Team Management

• Planning and allocating work to the team.

• Providing the vision, oversight and direction to the UX/UI team.

• Ensuring KRAs at different levels are defined. Reviewing the same on timely basis.

• Managing, maintaining, and improving key SLAs for team members.

• Monitoring team performance to ensure the contact center goals are met.

• Conducting performance evaluations, setting up performance goals for team. April 2009 – May 2012

BluEnt eSolutions Pvt. Ltd as Creative head/ Associate Project Manager Job Profile:

• Performs tasks like assisting supervisors for developing and implementing streamlining policies in operations

• Interacting with International clients on daily basis for day–to-day task, updates and troubleshoots.

• Monitoring and supervising a team of designers and developers for web based applications

• Cooperate the sales, marketing and administration teams of the company to carry out project management process and administration in an effective way

• Performs essential tasks like maintaining Client-server relationships and negotiating with concerned clients in a professional manner

• Determining scope of work and giving timelines and price estimations to potential clients

• Conducting and organizing training sessions regarding the use of Web applications.

• Assisting web designers and developers for creating corporate portals, websites and large scaleweb applications

April 2003 – March 2009

BluEnt eSolutions Pvt. Ltd as Sr. Web Designer Job Profile:

• Brand Management for the BluEnt for Web and Offsite Marketing

• Building the designs prototype, Apply Usability Testing for Clients and in-house development

• Leading Training activities for team members

• Led a team of designers for designing and developing interactive Web Sites using Dream weaver, Fireworks, HTML/CSS and Adobe Photoshop.

• Determining the project operations site and assigning to proper team members for further completion process

• Worked in-hand with Sales and Marketing teams

• Designed interactive web pages for e-commerce sites Technical Qualifications

P.G. Diploma in Multimedia from Edit Institute of Computer Arts, 1996 – 1997, Bangalore Academic Qualifications

Xth - CBSE, 1993-1994, Kendriya Vidhalaya, Yelahanka, Bangalore XIIth - PUC, 1995-1996, Al- Ameen College, Bangalore University Graduate, Bachelor of Science, 1999-2000, Bangalore University Personal Details

Date of Birth : 26th January 1979

Father’s name : Shri B.L. Paul

Marital Status : Married

Languages : English and Hindi

Hobbies : Movies, Music and Cricket

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