RESUME

OBJECTIVE

Email:

adluo6@r.postjobfree.com

Phone: 91-797*******

Address: Flat No. A-601,

Shanti Vaibhav CHS Ltd. Plot

no.11A, Sector 42-A,

Seawoods, Navi Mumbai-

400706

SKILLS

EXPERIENCE

EDUCATION &

CERTIFICATIONS

Scrum Alliance Certified

Scrum Product Owner®

(CSPO®)

Issued Jan 2021

M.M.S(MBA) in

Operation Management

Pillai’s Institute of

Management Studies and

Research, Mumbai

University (2018)-Full Time

B.E in Electronics and

Instrumentation

Engineering

Smt. Indira Gandhi College

of Engineering, Mumbai

University (2012)

Secure a responsible career opportunity to fully utilize my knowledge, experience and skills, while making a significant contribution to the success of the company.

BUSINESS OPERATIONS ANALYST

BSE Technologies Pvt Ltd., June 2018 - Present

• Coordinating with internal departments and external clients.

• Provides Training and Operational support to external clients.

• Learning and understanding the systems relevant to the projects.

• Serve as a liaison between the business and IT to provide technical and business solutions that meet user needs.

• Able to bring together, utilizing different resources, creative business improvements/solutions for customer base.

• Understanding the Business requirement and explaining to the Developer.

• Provide ad-hoc reporting and analysis.

• Quick turnaround for the assigned tasks.

• System and Business process analysis.

• Conduct daily review meetings with the teams and weekly status meeting with the stakeholders.

• Analyze and understand a business operations strengths and weaknesses to identify opportunities for automating processes and functions.

SYSTEM ANALYST

National Stock Exchange InfoTech Services Ltd., November 2013 till November 2015)

• Identifying and resolving technical issues.

• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.

• Provide end-user support and troubleshoot production systems utilizing strong technical and problem-solving skills.

• Maintaining and updating technical documents, procedures and operational run books.

• Performing UAT on the assigned project.

• Create, test & implement failure recovery scenarios thus identifying the application weaknesses.

• Provide testing feedback to technology and monitor adherence to functional requirements.

• Understand software development lifecycles.

CONTACTS

Personal Skills:

• Strategic thinking and

planning abilities,

Adaptability to change.

• Excellent organizational,

planning, coordination,

interpersonal & service skills.

• Ability to work well under

pressure in a team-based

environment.

• Strong level of persistency

and quick learning capability.

• Adaptability to the work

environment as desired.

Professional Skills:

• Agile, Scrum, CSPO®

• Linux, Unix shell and

Windows batch scripting.

• SQL, PL-SQL, .NET.

• C++, JavaScript.

• Epsilon, ITRS and HPSM

tools, CA SERVICE desk

change/release management

and ticketing system.

CAREER PROFILE EDUCATION &

About Me CERTIFICATIONS

• I am Certified Scrum Product Owner® (CSPO®) from Scrum Alliance.

• A self-motivated team player with 4.10 years of experience in Application Support (L1 and L2 level) environment with complete responsibility and ownership. An effective communicator at all levels within and outside the organization acting as a liaison between the business users and developers. problem solving, analytical skills and willingness to learn are my strengths.

• Business Operations Analyst at BSE Technologies Pvt Ltd, 2 year 10 months till date of experience for solution of all the BackOffice operations related needs of depository participants for both NSDL and CDSL projects.

• M.M.S(MBA) Summer Internship at Primetals Technologies India Pvt Ltd 2 months experience for Identification and Analysis of Losses during Manufacturing at Primetals Technologies India Pvt Ltd.

• System Analyst at National Stock Exchange InfoTech Services Ltd. 2 years 0 months of experience for online and offline trading.

.application support projects.

ACHIEVEMENTS

• Departmental team has

been awarded for Zero

error achievement.

• Successfully completed

major systems update

within a tight two-month

deadline.

• Efficiently resolved many

client issues, often earning

praise from clients for my

efforts.

HOBBIES AND INTREST

• Listening to music,

Travelling, Driving,

Trekking & Updating

knowledge.

• Playing computer &

android games.

• Playing and watching

Cricket & Football.

• Watching Movies.

PERSONAL DETAILS

About Me

• Name: Aniket Anil Desai

• DOB: 15 February, 1991

• Sex: Male

• Marital status: Single

• Nationality: Indian

• Languages Knows: English, Hindi Marathi.

DECLRATION

I do hereby solemnly affirm that the above-mentioned statements are true to the best of my knowledge and belief.

Date:

Place: Navi Mumbai Aniket Desai

Maharashtra State Board

of Higher Secondary

Education, Science,

Mumbai University (2008)

Maharashtra State Board

of Secondary Education,

Mumbai University (2006)

Contact this candidate