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Customer Service

Location:
Oxnard, CA
Posted:
April 21, 2021

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Resume:

Gordon Kato

**** ******** ******, ******, ** ****6

Phone/text number: 703-***-****. Email: adlum1@r.postjobfree.com

WORK EXPERIENCE

Event Specialist

Advantage Solutions

April 2018 to July 2018

Hours Per Week: 16 – 24

Location: Oxnard, CA

Event Specialist. Serves as a retail demonstrator promoting best in class products. Promotes brand awareness, product demonstration, and sales. Reviews program materials, sets up, breaks down, and prepares products and samples during in-store demonstrations. Generates brand awareness and positive product impressions to increase sales. Assesses customers' individual usage needs and interests in order to best recommend products. Timely completes call reports, paperwork, and on-going personal training. Assists other team members to accomplish the organization’s work.

Supervisory

U.S. Office of Personnel Management

July 2010 to March 2012

Hours Per Week: 40

Location: Washington, DC

Supervisory Human Resources Specialist. Managed and led human resources, the organization's budget, Equal Employment Opportunity, and the staff in the Inquiry Response Team and Customer Service Team. Served as a key advisor to high-level agency directors, associate directors, and other senior leaders. Collaborated with key staff principals in Recruitment and Hiring Policy, the Office of General Counsel, and/or the Office of Management and Budget to coordinate agency requests, meet agencies' mission-related needs, and address management concerns that have agency or agency-wide impact. Reviewed automated reports, analyzed data and trends, determined office strategies, and assigned work based on workload demands.

Personnel Staffing Specialist

Northeast Civilian Personnel Operations Center

March 1997 to February 1999

Hours Per Week: 40

Location: Aberdeen, MD

Served as a team leader and senior personnel staffing specialist for personnel actions from the U.S. Army Corps of Engineers, North Atlantic Division. Provided guidance, assistance, and/ or mentoring to team members within the NE CPOC and serviced Civilian Personnel Advisory Centers (New York, Philadelphia, and Norfolk). Assigned and reviewed work of team members. Conducted an aggressive recruitment program for hard-to-fill professional, engineering, and scientific positions in accordance with applicable guidelines. Processed actions, provided written and oral advice, and participated in Process Action Teams requiring the knowledge and application of new requirements, new techniques, and changes in legal and regulatory guidelines.

EDUCATION

Master of Science in General Administration

Central Michigan University, College of Extended Learning

Arlington, VA 2000

Bachelor of Arts in Economics

California State University, Hayward, CA

Hayward, CA 1983

Bachelor of Science in Plant Sciences

University of California, Riverside, CA

Riverside, CA 1979

REFERENCES

Available upon request



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