Quality Assurance Specialist
SUMMARY OF QUALIFICATION
CSSBB, CQE, MBA, Certified Auditor (IRCA, CNAT)
Over 10 year experiences of quality assurance & engineering in automotive industry. Good understanding in internal & external audit, DOE, Blueprint and GD&T
Experiences in QMS of ISO9001, IATF/TS16949 and ISO14001
Well knowledge of APQP, PPAP, FMEA, MSA and SPC practices
Excellent technique in Stamping, CNC machining, CNC bending and Spot, Robotic &Laser welding of automotive industry and quality documentations
Hands-on measuring and testing instruments and various gauges of automotive QA Lab
Precision skills in Software of AutoCAD/CAM, Solidworks, Creo, various MS & mini-tabs
Excellent verbal and written communication skills in interpreting and relaying information
Senior QA (Quality Engineering), Quality Assurance Dept.
STT Technologies Inc. (MAGNA Power train-Oil Pumps) Vaughan, 08/2013-01/2018
Performed quality assurance including in process, receiving and final inspection as specified in work instruction, solved quality problems as required and leaded containment activities
Participated in layouts of customers parts as required, prepared/reviewed PPAP documentation and performed all requirement studies
Coordinated supplier quality issues as Production Support, provided timely disposition on NMB, performed 5Why, DMN/RMA etc.
Participated APQP in quality planning: Flow Diagram, Control Plan and PFMEA improvement activities, participated TS16949 implementation and various audits
Performed MSA, monitored and participated gauge R&R, measurement variation, correlation, accuracy studies and gauge calibration at specified intervals
Carried out training of plant employees in quality subjects. Issued quality alerts
Reviewed the control charts and procedures that following up by the machining and assembly operators for correctness and accuracy
Coordinated response to SPC out of control conditions, non-conformance and quality concerns in conjunction with production dept.
Prepared immediate responses for customer complaints, coordinated containment, sort/rework actions for external and internal issues, leaded and coordinated problems solving for customer concerns (PRR, 8D, etc.)
QA Technician, Quality Assurance Dept.
Motor Specialty Manufacturers Inc. (MAGNA Power train- Gears) Toronto, 09/2012-01/2013
Reviewed quality documentation and quality records, issued and signed QA card
Performed quality assurance in process for the auto parts(engine, break, axle, transmission) of GM, Ford, Chrysler according TS16949, monitored and controlled process to satisfy the requirement of customers
Tested and measured in QA Lab with handling CMM, microscope, air gauge, shadowgraph, height gauge, surface gauge, inspection fixture, etc.
Conformed specifications, analyzed root cause following SPC software and completed problem solution as and when needs
Quality audited in every position covering stamping, CNC, laser welding and containment dept.
Quality Control Technician, Process Department
DBG Inc. (Volvo-Parts of Truck) Mississauga, 08/ 2011-04/2012
Reviewed and ensured the control plans are up to date
Analyzed and reported SPC data on a regular basis
Reviewed the control charts and procedures followed by the machining and assembly associates for correctness and accuracy
Performed quality process audit and final audit for over 100 kinds products of VOLVO, 0 defective every day
Directed and carried out the Engineering Change and Quality Procedure Changes to ensure all instructions and documentation were continuously improved and up to date
Requested corrective action from suppliers for delivery, inventory or quality problems
Evaluated customers complain from a technical perspective through methods such as customer’s visitation, rejected parts, interviewing the supplier’s materials, etc.
QC Technician, Robotic Welding Dept.
A.B.M. tools and dies Inc. Toronto, 01/2011-07/2011
Set-up the cell with correct weld fixture as required, fixed/modified Robotic welding machine when needed
Completed all check fixture checks and recorded on Process Inspection Records as and when needed
Issued first-offs and last-offs as and when needs
Quality Control Engineer, Production Dept.
Mobile Climate Control Inc. (HVAC) 02/2005 –06/ 2008
Carried out welding technology in new product launches(HAVC), made sample followed blueprint and GD&T, performed quality plan and conformed specification
Identified and solved quality problem within the production line, participated SPC, MSA and PFMEA
Prepared reports, charts and other documentation required for engineering records and projects, prepared cycle-time analysis and/or time studies, to facilitate line balancing.
Initiated CAR, root cause analysis, and assured the corrective action and preventive action is conducted properly
Improved the quality of products through process development /analysis of quality concerns
Quality Assurance Manager
ROYAN SUN Mechanical Mfg. Co. Ltd. 01/2000 - 08/2004
Prepared and completed of PPAP documentation per designated time lines, and maintained effective follow-up and tracking of all new component/part submission, following the PPAP procedures as laid out in the AIAG PPAP Manual
Implemented Process Failure Mode and Effect Analysis(PFMEA) on newly developed production process
Participated in control plan development and APQP activities and functions
Utilized various sampling plan and Statistical Process Control (SPC) where appropriate to monitor production processes and maintain acceptable part quality
Handled projects from inception to completion (i.e. timing, concept, feasibility, design, try-out, launch, final buy-off, prototype program, engineering changes, packaging etc.)
Completed final product audit and internal quality audit based on customer's requirements and standards
Investigated on root causes and implemented corrective actions for non-conformance products in accordance with procedures and standards
Participated in, or developed continuous improvement initiatives for product quality, productivity, quality systems
Liaised with subcontractors and customers on quality issues and/or other PPAP requirements
Reviewed management system, performed internal quality system audit according ISO 9001:2000 regulation
Diploma of Mechanical Engineering Design & Technology, Metro College of Technology (Canada) 2019
Diploma of Manufacturing Quality control and Quality assurance, PSCC(Canada) 2008
MBA Degree of Enterprise Management, Shanghai Jiaotong University
Bachelor of Chemical-Mechanical engineering, South China Normal University(ICAS Credential Degree)
CERTIFICATION & TRAINING
CBBSS of ASQ(Canada, 2019), CQE of ASQ (Canada,2008), Customer Service Excellence (Canada, 2020)
IRCA (International Register Certification Auditor) Lead Auditor, QMS Auditor
Calypso of ZEISS program, Elliott Matsuura(Canada)
Luxury Oil Pump(Solidworks2018), DC Motor(Creo3.0), Solidworks Logo(Inventor2018)
Available upon request