Tonya Ouimet
City Grief Coaching, Grief Coach/Peer Counselor/Administration/
Customer Service- Widow
Windsor, ON
adlu67@r.postjobfree.com - 226-***-****
• Valuable medical office skills/Administration/Customer Care, training, and experience in billing, transcription, medical terminology, scheduling, file maintenance, office duties, typing and computer literacy
• Excellent interpersonal, team-work, public engagement, and communications skills also over 5 years Customer Care Services and excellent multi-tasking ability WORK EXPERIENCE
City Grief Coaching, Grief Coach/Peer Counselor
Widow - Windsor, ON -
2012 to Present
Provide grief coaching and support to those who have lost loved ones; Created an online forum as a space for peer support and healing for people in various stages of grieving with over 9000 Facebook followers http://widowinthecity.blogspot.com Front Desk Receptionist/online billing
Care Institute - Windsor, ON
Online billing MVA TELUS HEALTH GREENSHIELD ALL extended health coverage answering multiple phone line taking walk ins billing patients greeting patients creating patient files and gathering paper work for patient ordering supplies directing patients to where need to go end of day balancing making and booking appointments filling out paper work for WSIB OR MVA patients faxing photo copying
Customer Care
Rogers - Windsor, ON -
August 2015 to April 2016
Selling cell phones, internet, cable, price plans, bundle packages, tv packages, handled customers inquiries, high volume calls,
Caregiver
Rest Home - Windsor, ON -
September 2014 to March 2015
Responsibilities
Taking care of 22 people, giving meds to each individual, serving dinner, answering calls, faxing, recording medications, progress notes, providing perri care to those in need, assistance to some that need help to bathroom or shower, laundry, cooking, cleaning, maintaining a well organized place of rest for all 22 residents.
Accomplishments
I believe through this all I helped others know out there is truly someone who cares for them, that there are still good people in this world, I chose to lead with love and could of never asked for such beautiful people that I have met through this job. Skills Used
Always managed to keep my thinking clear in a very high paced fast demanding environment and did things to the fullest and correctly on time and more. Medical Office Volunteer/Practicum
Dr. Kasme - Windsor, ON -
2009 to 2009
2009
• Billed clients using ABEL Med
• Transcribed medical documents and patient charts
• Scheduled appointments and procedures
• Billed OHIP, WSIB, third party, private insurance, and reciprocal medical billing
• Maintained and updated patient files
• Undertook general office duties including filing, faxing, word processing, and interacting with patients, doctors, and other staff
Assistant Manager
711 - Windsor, ON -
2002 to 2006
Duties included: inventory; supervising staff; creating store displays; preparing bank reconciliations, bank statements, and recording deposits; preparing payroll and calculating government deductions, pay and expense statements; remitting monthly deductions and quarterly GST returns; preparing T4s, T4As and related summaries to government Receptionist
Kymbo International - Windsor, ON -
2001 to 2001
2001
• Duties included: scheduling appointments, answering phones, general office duties, and greeting people
Receptionist
Snowbird Vacations - Windsor, ON -
2001 to 2001
2001
• Duties included: scheduling appointments, answering phones, general office duties, and greeting people
EDUCATION
Diploma in Medical Office
Everest College - Windsor, ON
2009
LINKS
http://widowinthecity.blogspot.com
ADDITIONAL INFORMATION
• Computer Skills: Windows, Office (Word, Excel, PowerPoint), ABEL Med, Social Media
• Typing Speed: 50 WPM