Design Administrative Assistant

H ECTOR H ERNANDEZ

Stephens City, Virginia *****

703-***-**** • ********************@*******.***

Q UALIFICATIONS P ROFILE

Innovative Designer with extensive experience in graphic, landscape, deck, and interior design. Dynamic team player with well-developed written and verbal communication abilities. Highly skilled in client and vendor relations and negotiations; talented at building and maintaining productive partnerships. Excel within deadline-driven environments requiring strict adherence to budget requirements. Core competencies:

P ROFESSIONAL E XPERIENCE

FREELANCE, Virginia

Designer, 2010 – Present

Ef iciently manage and coordinate design production from concept through completion. Collaborate with clients to establish vision, conceive designs, and complete deliverables within project deadlines. Key Projects:

Graphic Design, 1/2012 – Present

Design invitations for parties, business cards, ads, menu covers, and logos using Photoshop.

Provide restoration services for old/antique photographs.

Research new graphic design technologies to offer the best services available to customers.

Established and maintained exceptional professional rapport with key clients. Landscape Design, 6/2011 – 2/2012

Met with clients to determine design vision, scopes of work, budget, and deliverable timeframes.

Designed projects using hand drawn sketches, CAD, and 3D renderings when needed via Sketchup, IRender, Revit, Punch Landscaping software, and Photoshop. Interior Renovation, 6/2011 – 8/2011

Retained by Inova Spring ield/Alexandria Healthplex to renovate the outpatient waiting area.

Obtained measurements of proposed area and offered design selections based on client feedback. continued…

P RINT G RAPHICS D ESIGN S ERVICES

Brochures / newsletters

Business Cards

Menu Covers

Logos

Photo Restoration

Photoshop

Marketing Campaigns

3-D animation

CAD/3D Renderings

Revit

Landscaping Design

Project Deadlines

H ECTOR H ERNANDEZ

Stephens City, Virginia 22655

703-***-**** • ********************@*******.***

Deck Design, 8/2010 – 6/2011

Obtained house measurements for deck space and drafted proposed design using Revit/AutoCAD.

Developed innovative concepts and ideas to match client requests. Graphic Design, 7/2003 – 9/2003

Created hand drawings of the human anatomy to be used in a medical book at Northern Virginia Medical School.

Performed research to educate myself on the basic human anatomy. WINCHESTER PUBLIC SCHOOLS, Winchester, Virginia

Administrative Assistant, 2018 – Present

Worked front desk at Frederick Douglass Elementary School. Provided assistance to Admin Staff, teachers, other WPS staff, and parents. Provided exceptional service to existing and new parents. Key Achievements:

Communicated between the different departments within the school system.

Assisted parents, both in person, via email, and phone, when issues arose and provided guidance to solve concerns.

Registered new students and sent out required documents for those students leaving.

Performed Spanish Interpretation on campus and for other schools within the district.

Performed Spanish translation when needed.

Performed other duties given by the Admin Staff and/or teachers. INOVA HEALTH SYSTEM, Fairfax, Virginia

Customer Service, 2004 – 2018

Addressed incoming customer inquiries and offered productive solutions that increased customer satisfaction. Provided exceptional customer service to new and existing patients. Key Achievements:

Assisted patients when issues arose and provided guidance to solve inancial concerns.

Followed-up with insurance companies to resolve patient claims and ensure successful payment.

Trained new employees and provided guidance and administrative support to team.

Performed Spanish translation when needed.

E DUCATION / T RAINING

Associates Degree in CAD and Design (2010)

W ESTWOOD C OLLEGE – Annandale, VA

Certi icate in General Real Estate (2013)

W EICHERT – Ashburn, VA

T ECHNICAL P ROFICIENCIES

Platforms: Mac OS X/9, Windows 7/10

Software: Revit, Sketchup, IRender, AutoCAD, Punch Landscaping, Photoshop, Microsoft Of ice Suite

(Word, Excel, Access, PowerPoint, Outlook)

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