Michael Valentino
Chardon, Oh 44024
*************@*****.***
Objective
Employment History
Store Manager
** **** – Present Walgreens, Bedford Ohio
Day to day operations of a store with sales of 25 million per year
Ensuring the merchandise received was properly displayed for maximum sales and using our tools to order more merchandise as needed
Working with outside sales representatives to make sure DSD product was ordered in a timely matter
Maintained basic controls of cash handling
Following food safety policies
Human Resource functions
Training and developing of leadership
Performing mid year and yearly reviews for staff
Assignment of daily tasks based on store needs
Processing payroll using Kronos payroll software
Performing mid year and end of year reviews for the staff
Customer service champion > Maintained a district spread sheet of our monthly customer service scores and worked with the district manager to determine the outliers and created action plans to help increase customer service scores
Spent 12 weeks in Delaware when Walgreens purchased another chain to help convert the stores to Walgreens
Assistant Manager
6- 2004 – 11 -2011 Walgreens Various locations Cleveland Ohio
Stocking shelves
Training new employees
Working notes left by the store manager
Manager in charge
5-1993 – 6 2004 Giant Eagle Various locations Cleveland Ohio
Was responsible for the store after the store manager left for the day
Assisted the Grocery manager and Co manager with day to day operations
Education
8 1995 – 4 2000 Lakeland Community College, Kirtland ohio
Associates of science in Management
Other Experience
I was a mentor to 2 different store managers when they were promoted
References
References are available on request.