Manager Safety

Jordan Tousley

**** ******** *** *******, ** 858-***-**** *************@*******.***

Objective

** **** ********** ************ **** is energetic, enthusiastic, and autonomous. Looking to turn a group of people into an outstanding team that exceeds their goals through continuous improvement and consistent validation.

Experience

Total Control Training Multiple Locations in CA JUN 2018-Present

California Motorcycle Safety Program – Instructor

Teach classroom knowledge skills for Motorcycle operation & safety, class size of 6-24.

Student fail rate @ 10%, 23% less than state average.

Conduct skills training with students on motorcycle.

Student fail rate @ 6% or 27% less than state average.

Managed Student safety & Learning.

UPS Inc.

Anaheim, CA

APR 2015 – FEB 2021

Revenue Recovery Operation Supervisor

Managed 7% of US domestic revenue for U.S. operations.

Trained team of 8-15 front line supervisors to run daily operations, manage safety, payroll & training of front-line employees.

0 Injuries for 2019 & 2020 year.

On site & remote management of supervisors throughout southern California & Las Vegas, NV.

All my buildings & operations were 100% effective or higher on production, safety & revenue goals in 2019 & 2020.

Conducted 4-6 business process reviews (Audits) per year in my building & my partners buildings,

Received Highest Process Audit Score in the history of our Department @ 99.7% effective in 2015.

Maintained less than 40 hours of overtime for 100 employees in 2019 across all my buildings.

Reduced $138,000 of department cost through financial analysis & staff optimization in 2019.

Reduced $217,000 of department cost through financial analysis & staff optimization in 2020.

Created financial analysis templates that were used across our district to optimize staffing for 2 years

Created a record process that was rolled out by corporate to all districts for a high level legal process.

Drove results to contribute to department revenue of $200,000,000 in 2019.

Drove results to contribute to department revenue of $200+ Million in 2020.

UPS Inc.

Ontario, CA

MAY 2013 – APR 2015

ORION Support Specialist

Build and test accurate Maps for GPS Navigation system that will reduce driver mileage and cost.

Travel to different centers and build relationships with center employees and management.

Train and reinforce load methods with pre-loaders.

Create easy to use and read reports for organized as well as centralized reporting to the team manager.

UPS Inc.

Ontario, CA

AUG.2012- MAY 2013

District Cost Analyst

Report monthly Cost numbers to district Manager & staff members.

Process weekly and monthly accounting journals for my assigned divisions in the district.

Custom tailored for individual Division managers & the district Finance controller.

Create cost reports and consolidated cost journals for the district controller and district manager.

UPS Inc.

Aliso Viejo, CA

OCT. 2010- AUG. 2012

District Profit Analyst

Report monthly profit figures through various reports to the District Manger & Staff.

Analyze customer contracts to evaluate volume & revenue opportunities, which could be communicated to the sales team to help drive growth & profit.

Work on ad-hoc requests dealing with projects or requests proposed by marketing and sales to evaluate profit dilution risk so educated decisions could be made.

UPS Inc.

Ontario, CA

NOV. 2007- OCT. 2010

Package Operation P/T Supervisor

Coach & Coordinate up to 30 employees daily to promote group performance.

Promote safety and growth through employee instruction.

Conducted formal accountability/discipline.

Created payroll validations resulting in 0 pay errors after 3 months & maintained perfect payroll through entirety of job thereafter.

Created employee schedules to achieve business objectives.

Evaluated employee performance and productivity daily.

Conducted pre-work Communication Meetings about safety & performance, daily.

Reduced overtime from 67 hrs. per wk. to 34hrs per wk. in first 3 months on job.

Reduced overtime from 34 hrs per wk. to 0 hrs per wk. Second 3months on job. Maintained 0 overtime thereafter with exception to UPS “peak” season with mandatory OT.

Boosted Sort performance from a district rank of 14th of 20 sorts to 1st of 20 sorts, 1st year on job.

Education

2007-2009

2005-2007

2002-2005

California State University San Bernardino

MBA-Management Concentration

California State University San Bernardino

BA-Business Administration, Mgmt.

Riverside Community College

AS & AA- Business Administration

San Bernardino, CA

San Bernardino, CA

Riverside, CA

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