Skilled professional with a 20+ year career in technical documentation. Trained in AS9100, Six Sigma, Best Business Practices, Best Manufacturing Practices, Good Documentation Practices. Adept at Government/Industry Regulated environments for ATA, RTCA, ANSI, ITAR, OSHA, NSF and proprietary information environments. Detail oriented, able to write, edit, format and produce complex work product such as SOPs, directives, technical design documents, reports, and hardware/software documentation for internal and external audiences, using a variety of content delivery tools. Proficient in Microsoft Office, Adobe Acrobat, Basecamp, Bluebeam, Bluejeans, experience with SAP, Epicore, Solid Works CAD, FrameMaker, InDesign, RoboHelp, Agile Methodology, Confluence, SharePoint, MadcapFlare and Active Presenter. I am a team player but am also able to work independently to gather information, research/analyze industry trends, requirements and standards to produce detailed, effective, compliant documentation.
California State University at Fullerton - B.A. Communications
National Education Company - Anaheim, CA - A.S. Electronic Engineering Technology
TollPlus LLC. Contract Technical Documentation Specialist, March 2020 to September 2020
Proofed and revised User Manuals, Functional System Description Documents, and Proposals for a software provider in the Highway Tolling industry. Utilized my problem solving skills to add value to clients documentation effort. Assisted training department developing multimedia training videos using Active Presenter.
Renmark Pacific Corporation. Contract Technical Writer, February 2019 to August 2019
Brought onboard to spearhead the Quality Assurance Documentation effort for a Renmark customer in an aerospace/aviation manufacturing environment.
Produced Proposals, Requirements Verifications Plans, Integrated Test Plans, Environmental Qualification Tests, installation instructions, and other documents to meet rigorous aero/aviation standards and requirements.
MeriCal Incorporated. Contract QA Technical Writer, May 2018 to January 2019
Performed extensive improvements in form and content to update existing Standard Operating Procedures in a pharmaceutical/supplements contract manufacturer CAPA environment.
Developed templates and processes to streamline and improve document revisions to accomplish a 50% time savings.
Panasonic Avionics Corporation. Contract Engineering Technical Writer III, July 2017 to April 2018 -
Produced a System Description Document for the Gen3 IFEC system of Inflight Entertainment and Connectivity and contributed to the SDLC project.
The Walt Disney Company. Contract Engineering Technical Writer, March 2016 to June 2017.
Working in the Facilities and Operation Services/Worldwide Safety Division to completely update and revamp internal and contractor facing documents for Business Practices, Architectural/Engineering Standards, and Safety Procedures.
FallTech Inc. Permanent Position February 2012 to January 2016 – Engineering Technical Writer III
Revised and streamlined the existing poorly performing documentation process to provide concise, accurate text, drawings and illustrations for the user manuals and training materials. Ensured compliance with strict ANSI regulations.
Researched and wrote User Instruction Manuals for a product line of Personal Protection Equipment.
Detected and identified several manufacturing bottlenecks, resulting in increased productivity.
Direct Drive Systems Inc. Contract Engineering Technical Writer III, March 2011 through November 2011
Produce Installation, Operation and Maintenance Manuals for a product line of High Speed Electric Machines
Consulted with engineering to develop a receiving inspection protocol for vendor items.
TEAC Aerospace Technologies, Inc. Permanent Position Tech Writer, March 2005 to February 2011 - Engineering Technical Writer III.
Collaborate with Systems Engineers to produce System Requirements Documents (SRD).
Produced Electromagnetic Interference/Compatibility (EMI/EMC/EVN Test Plans, Procedures, and Reports
Singlehandedly produced a Component Maintenance Manual (CMM) for a product unit.
Work closely with Program and Engineering Managers, Systems Engineers, Subject Matter Experts, and technicians to generate and proof proposals, release notes and Change Requests/Orders.