-- Lucie C. Zintsem

****N **

th

St Omaha,

NE *8104

Cell: 402-***-****.

Email: adlu09@r.postjobfree.com

PROFESSIONAL PROFILE

As professional Scrum Master with a 5+ years hands- on experience, leading high performing team and delivering large end to end projects. An enthusiastic and dynamic servant leader with great facilitation and time management skills. Experience with co-located, distributed, and offshore team. Strong knowledge and experience using Agile frameworks like Scrum, Kanban. Ability to set clear performance standards, hold team members accountable, while keeping team engaged on task. Excellent time management and problem-solving skills. Proven ability to coach and encourage team into greater self- organization and collaboration.

CERTIFICATIONS:

Certified Scrum Master (CSM).

Professional Scrum Master (PSM).

Certified Nursing Assistant (CNA)

PROFESSIONAL EXPERIENCE

SCRUM MASTER

Douglas county hospital, NE

10/2018 till present.

* Lead multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.

*Practice and promote Agile/Scrum delivery methodology including managing budget and schedules for assigned programs/projects.

> Identify dependencies and remove impediments to project progress, identify areas of risk, and developed and implemented complex mitigation plans.

* Facilitate core agile meetings with two or three teams (Sprint Planning, Daily Stand-up, Demo, Retrospective and Backlog refinement).

* Develop metric reports on project status, budget, schedule, and agile metrics such as velocity and cycle time.

* Manage internal and external communication by making sure the three pillars of Scrum are apply all through the entire project so that a Trust relationship can be established.

* Lead collaboration sessions with internal clients on complex/large-scale projects to formulate creative and practical solutions to software challenges.

*Synchronize with technical teams to deliver releases smoothly.

* Identify key cross-functional issues and project synergies; provided guidance with complex project issues.

* Help balance prioritization of technical features and software delivery by creating a positive and easy communication channel (team, product owner, stakeholders)

* Strongly knowledgeable with the agile methodologies; Scrum and Kanban.

* Properly manage the backlog and aid team in determining suitable commitments for product backlog items and sprints.

* Understanding the incremental delivery, backlog tracking and the value metrics (burn down chart metrics, average velocity and the tasked definition).

* Facilitate discussion and facilitate consist Transparency, Inspection and Adaption throughout the process in ways that will promote value to the organization. Build a trusting environment where the team is comfortable raising issues without fear of blame retribution, or being judged, with an emphasis on problem solving.

* Facilitate evolution of trust and foster collaboration amongst the larger team inclusive of goals, plans, and obstacles thereby growing trust amongst the team, with the business and all other stakeholders.

* Protect my team from distractions and coordinate with Project Managers to remove impediments for the development team.

* Collaborate closely with Product Owners to prioritize a shared backlog to ensure agreed upon backlog items are prioritized, developed and released. PROFESSIONAL EXPERIENCE

SCRUM MASTER

BANK OF AMERICA, Omaha NE

Senior Scrum Master 10/2016-08/2018

* Led multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinates information with other non-scrum teams involved in the project.

* Practiced and promoted Agile/Scrum delivery methodology including managing budget and schedules for assigned programs/projects.

* Identified dependencies and removed impediments to project progress, identified areas of risk, and developed and implemented complex mitigation plans.

* Facilitated core Agile meetings with two or three teams (Sprint Planning, Daily Stand-up, Demo, Retrospective and Backlog refinement).

* Developed metric reports on project status, budget, schedule, and agile metrics such as velocity and cycle time.

* Managed internal and external communication by making sure the three pillars of Scrum are applied all through the entire project so that a Trust relationship can be established.

* Led collaboration sessions with internal clients on complex/large-scale projects to formulate creative and practical solutions to software challenges.

* Interfaced and effectively communicated with business and technical resources.

* Synchronized with non-technical teams to deliver releases smoothly.

* Identified key cross-functional issues and project synergies; provided guidance with complex project issues.

* Collaborated effectively with management and appropriate project stakeholders on issues and conflicts that impact time, cost, scope, quality and risk of assigned complex projects/programs.

*Helped transition of team from waterfall to agile PROFESSIONAL EXPERIENCE

General manager at Del Monte Cameroon

08/2008-12/2010

Core skills

* Building Self-organizing and cross-functional teams and eliminating waste using agile practices etc.

* Be a servant leader

* Encourage team collaboration

* Attend meetups to share and learn from other scrum masters during scrum of scrums.

* Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective)

* Shielding the team of all internal and external distractions.

* Conflict resolutions

* Enforcing Rules

* Coaching Agile practices

* Tight grip on Agile Estimating and planning

* Forecasting

* Removing impediments

* Creating communication channel (Team, Product owner, Stakeholder) Key Accomplishments

* Served as scrum master for two development teams simultaneously

* Helped teams align scrum goals to business objectives

* Successfully completed scrum overviews sessions with management to help them integrate into the scrum framework.

*Facilitate agile/scrum ceremonies for remote and onsite teams

* Managed a high-volume workload within a deadline-driven environment.

* Coach my teams on the Values and Principles of Scrum so that our customers experience can be optimized.

TOOLS/Technical Summary

Atlassian products: Jira and Rally. b

Microsoft Office Suite.

Microsoft Outlook.

EDUCATION:

University of Yaoundé I Bachelor’s Degree in Science: 2013 References: Available Upon Request

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