Hemant Kumar Singh

https://www.linkedin.com/in/mrhemant/ Address: H.No.138, B-Block, Jawahar Colony

Near Air Force Station, NIT Faridabad 121001

E-mail: adltwa@r.postjobfree.com Phone: +91-805*******

Objective

To contribute as an effective asset for the organization where skill shall be further enhanced and utilized. Experience (6.5 years)

Working as “Automation Engineer (Sr. Engineer)” in Ericsson, Gurugram, INDIA March, 2019 - Till Date.

Worked as “Sr. Associate Consultant” in Infosys Limited, Pune, INDIA July, 2017 - February, 2019.

Worked as “Programmer Analyst (Product Analyst)” in Cognizant Technology Solutions India Private Ltd., Pune, INDIA October, 2014 - June, 2017.

Profile Summary

Blue Prism Accredited Developer, Nov 2015

6 years wide expertise in end to end Blue Prism based Automations.

Performed Architecture set up for Process Implementation.

Experience in agile Blue Prism RPA delivery methodology.

Conducted RPA training sessions for new team members.

Involved in RACI matrix and Automation complexity Matrix design.

Star Performer, December 2016.

Worked with Pre Sales for Project Order and Statement of Work.

Worked at customers’ office with process SMEs for Business requirements feasibility analysis & effort assessment for new business processes.

Created RPA Blue Prism delivery documents.

Undertaken object and process development activities.

Involved in process standardization, gaps identification & defect fix.

Equipped with domain knowledge in Telecom and BFS verticals.

Mentored and worked with RPA Life Cycle Management Team members for handling Production Issues in RPA Bots.

Skill Sets

RPA: Blue Prism, (OCR, Tesseract), NICE.

MS SQL, VBA, C#, .Net, HTML, MS Visio.

Python, MATLAB.

JIRA, Bit Bucket.

Education

B. Tech (ECE) CGPA: 7.6 August, 2010 - June, 2014

Lovely Professional University, Punjab

HSC Total: 81.2% April, 2009 - May, 2010

DAV Public School, Amritsar

SSC Total: 91.8% April, 2007 - May, 2008

Kendriya Vidyalaya, No.3 Amritsar

Delivered Key RPA Blue Prism Projects

Multiple Projects in Various Domains in Telecom Operation

(Ericsson) March, 2019 – Till Date

Organization: Ericsson.

Description: Developed projects in all Telecom Domains for Ericsson and Bharti Projects that include various operations Team using tools Huawei U2K, U2020, NAKINA/ NIAM, Putty, Nokia NetAct, ZTE Net Numen, Cisco prime, Huawei iMaster NCE.

The different Business Process include Topology configuration and management of elements by Search for network Nodes in GUI, License upload, Node, Board, ODU and link deletion, Parameter Optimization, Health Check, KPI monitoring and Report, Non-Reporting Sites Troubleshooting, RAR Addition, CIP Diameter-Realm and Peer Addition, IMSI Definition for International Roaming, User creation, Deletion, Access modification & Automation of Password Update and Reset.

Responsibilities: HLD, LLD Business object using OCR and font recognitions, process development, Python Scripting, Scrum Reporting, JIRA and Bit Bucket Update.

Telecom Operation

(Myanmar based Provider) March, 2019 – April 2019

Organization: Ericsson.

Description: Performance and Mobility Management Deviation Report

Responsibilities: Business object, process development.

Telecom Services

(India based Company) November, 2018 - January, 2019

Organization: Infosys Ltd.

Description: Process automation of SAP, Sales Force, KIAS, BPA application, for price plan change, address change, hardware bill change, sim swap scenarios.

Responsibilities: Business object, process development.

Citrix Automation using, Region Mode. Package release, Test and Schedule Configuration.

Industrial Manufacturing

Germany based Company) Jul, 2018 - Oct, 2018

Organization: Infosys Ltd.

Description: Process automation of SAP application, for quarterly report generation to create a debit in the Contract Assets account based on contract term and past term scenarios.

Responsibilities: Analyzing business requirements, providing complexity analysis and solution design documents.

Business object, process development and test activities.

Blue Prism - SAP integration.

Financial Services

(US based Firm) May, 2018 - June, 2018

Organization: Infosys Ltd.

Description: Trade process automation involving statement download and derivatives reconciliation.

Responsibilities: Business object, process development and test activities. Blue Prism - Mainframe integration. Unit test, documentation and bot schedule creation.

Appian Service

(US based company) February, 2018 - April, 2018

Organization: Infosys Ltd.

Description: Designed Blue Prism Process for Blue Prism-Appian integration.

Responsibilities: Business object, process development and test activities. SOAP based Web Service consumed in Process.

Telecom Network Operation Centre

(India based establishment) August, 2017 - December, 2017

Organization: Infosys Ltd.

Description: RPA solution using Blue Prism for Network Operations Project implemented for a Pan India based Telecom Operator for equipment Software Upgrade /Change Management, Incident Management & Performance Management Scenarios, involving Router, Switch, Node and Cell Site level activities at OSS/BSS.

Responsibilities: Pioneered RPA project, from PoC; Requirement gathering. Feasibility and scope analysis, development effort estimation, set up activities. Contributed artifacts and RPA audit document for 3rd party auditors. Development and Documentation of the Process & Blue Prism set-up on data Centre for solution implementation. Applications Involved: Linux Xwindows Terminal, Solaris OS, Nokia NetAct, Huawei U2000, PuTTy, WinSCP, SevOne WinFiol and HPSM.

Seibel CRM

(Australian Telecom Service Provider) July, 2017 - August, 2017

Organization: Infosys Ltd.

Description: Developed Blue Prism Object and Process for a Seibel CRM Application.

Responsibilities: Blue Prism Installation & Configuration. Business object, process development and test activities.

Package migration to pre-production environment.

Asset Management

(US based company) February, 2017 - May, 2017

Organization: Cognizant Technology Solutions

Description: Automated Business Process for asset management involving 15 distinct web application corresponding to partner firms. Each web application has distinct pre-defined schedule, credentials & set of business rule validations.

Responsibilities: Designing Blue Prism objects, Process and scheduling business process. Process delivery documentation. Defect fix and Change Request resolution.

Invoice Process

(Cognizant Internal) November, 2016 - December, 2016

Organization: Cognizant Technology Solutions

Description: Automated web application for Invoice process application.

Responsibilities: Designing business objects and business process. Used inbuilt utilities and code stage for logic implementation, credential manager and exception handling stages, surface automation for .pdf data extraction. Performed Control Room configuration for scheduling.

Banking Process

(UAE based bank) July, 2016 - September, 2016

Organization: Cognizant Technology Solutions

Description: Automated process involving Banking website and third party Portal. Automation of Independent file operation process and file transfer using PuTTy for operating services.

Responsibilities: Designed Business Objects including. Web based automation, python script execution, Automated PuTTy from Blue Prism.

Internal Expense Report Process

(Cognizant Internal) May, 2016 - June, 2016

Organization: Cognizant Technology Solutions

Description: Process for verification of expense claims against uploaded templates in Expense Report Management system & automated login

and work flow for authorized roles.

Responsibilities: Business objects, process development. Web based automation, utilized surface automation and OCR for retrieving values.

Audit Polling Process

(Cognizant Internal) March, 2016 - April, 2016

Organization: Cognizant Technology Solutions

Description: Automated User specific work flow for various roles in reconciliation application.

Responsibilities: Designing Business Objects.

Used application modeller for web application automation, inbuilt VBO for File Management. Implemented work queue for process work volumes.

Bank Management System

(Cognizant Internal) February, 2015 - March, 2015

Organization: Cognizant Technology Solutions

Description: ASP.Net Project with windows and web application using C#, MS SQL Server and ADO.Net.

Responsibilities: Created Stored Procedures for fetching, inserting fields, updating database and designed windows and web forms.

Awards and Honors

Star Recognition in various Quarters, Ericsson 2020

Star Performer, Cognizant Technology Solutions, 2016

Scholarships during B.Tech from Directorate General of EME, Indian Army, 2011, 2012

Represented School at National Level in National Science Exhibition KV, IIT Kharagpur, 2008

1st position in School, 2005, 2006, 2007, 2008.

Class Representative, 2010-2014

I hereby declare that the details furnished above are true and correct to the best of my knowledge and action.

Place: Faridabad

19 April, 2021 -Hemant Kumar Singh

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