ASHAOLU OLAMIDE ESTHER
Higher National Diploma
**, ******* *****, *** ******* street, Mowe, Ogun state. adltls@r.postjobfree.com
(+234 816-***-**** & +234**********)
OBJECTIVES
To deliver an outstanding performance day in and day out through uncanny organizational skills and perspective talent for communicating with clients and teammates with proven persuasion, motivational and leadership qualities for achieving maximum objectives.
TECHNICAL SKILLS
• Advanced Microsoft Excel and Word Skills
• System Operator/system maintenance
• Web design
• Proteus simulation
• Programming languages such as C, C++, C#, OO Java
• Good knowledge of engineering devices
SOFT SKILLS
• Outstanding leadership techniques
• Strong verbal communication and collaboration skills including the ability to work with both technical and non-technical customers/peers to research and resolve problems
• Effective multi-tasker and Critical thinking
• Professional demeanor and strong work ethic
• Ability to provide input to constantly improve organization’s products and services EXPERIENCE
Access Bank Plc Ogun State
Customer Service Representative/Teller Nov 2019 to Present
• track record of reliable attendance and completion of work schedule requirements.
• Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
• Check on the status of customer accounts and track checks and payments
• Review and explain account charges
• Assist banking customers who are victims of fraud, theft or identity theft
• Assist customers with replacing lost or stolen credit or debit cards
• Assist with address changes
• Professional demeanor and strong work ethic
• high levels of productivity to meet and exceed scorecard goals.
• consistent reconciliation of cash and transactions to within the required balancing standards.
• achievement of sales and referral targets by providing an outstanding customer service experience.
Eastern Academy, Onitsha (NYSC) Anambra State
Tutor Sept 2018 – Oct 2019
• Subject Teacher (Computer Science)
• System Operator/Maintenance
Eco Bank Nigeria Limited Lagos State
Intern Mar 2016 - Feb2017
• Customer Service Officer
CERTIFICATIONS
• Fundermentals of Digital Marketing Sept 2020
. Google Digital Skills for Africa
• Web Design (Online) July 2019
Scholar’s Int’l Institute of Technology (SIIT)
EDUCATION
• Federal Polytechnic Ede 2016-2018
Computer Engineering (HND)
• Lens polytechnic Offa 2013-2015
Computer Engineering (OND)
• West Hall College 2006-2012
Secondary school leaving certificate
• Lizzy nursery and primary school 1999-2005
Primary school leaving certificate
PERSONAL DETAILS
Sex: Female
Marital status: Single
Date of Birth: March 25, 1995
L.G.A/State of Origin: Igede Ekiti / Ekiti State
Interest: Reading, Teaching, Research, Travelling and Constructive thinking.
REFEREE
Available on request.