Sivakumar Muthu

#**, ********* ***** *** **, Vijayanagar,

Velachery, Chennai –600042.

E-mail: adlti6@r.postjobfree.com

Mobile: 994*******

PROFESSIONAL SUMMARY

Exceptional Operations Team Leader understands how to motivate plan track and monitor achievement of operational goals. Possesses seasoned abilities with identification of operational issues and the methods to address them. Brings an excellent MIS along with eight years of operational team leader experience.

Work Experience

From 2012 to 2020 - Worked as a Senior Lead MIS Executive – Pine Labs Private Limited, Chennai.

KRA-MIS

Daily Dump had been taken from Salesforce Cloud by which the order taken by the sales team are extracted in a CSV Excel sheet format.

Implement & Analysis data to create daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly Deployment Reports in MS Excel & Reporting to Manager

Relationship with Sales Team to achieve the monthly target smoothly

Generating & Maintaining day to day Deployment data and updating to manager

Extracting the data from TRM (Transaction Reconcile Management) & Publishing to the Manager for the deployment update

Discussions with respective state coordinators about the deployments, service calls & other activity to complete in a timely manner

Preparing stock requirement to the stock team for EDC & Spares

Reduce overall turnaround time to onboard a merchant for installing the EDC on store

Disputes in AR to be directly communicated to the merchant for collecting payments

Analyzing periodically whether the merchant is transacting in our POS

From 2004 to 2012 – Worked in various Private Limited Company as below.

Front Desk Admin in LIC Housing Finance DSA (Direct Selling Agency) (2010-2012)

Account Assistant in STFC (Shriram Transport Finance Company) (2007-2009)

Contract Job Accounts Payable team in Sify Tidel Park (2004-2006)

Education

M.C.A (Master of Computer Applications) from Madras University Chennai, Tamilnadu. [2001-2004] - 72%

B. Com (Bachelor of Commerce) from D.B.Jain College, Chennai, Tamilnadu. [1998-2001] - 69%

12th from Santhome Hr. Sec. School, Chennai, Tamilnadu. [1997-1998] – 89%

10th Gopalapuram Boys Hr. Sec. School, Tamilnadu. [1995-1996] – 71%

Additional Skills

Diploma in Computer Programming and Application.

Advanced Course in Computer Hardware and Networking Technology.

Awarded Outstanding Performance & Contribution during 2015-16.

Personal Details

Name Sivakumar Muthu

Date of Birth 4Th May, 1981

Marital Status Married

Languages Known English, Tamil

Phone Number 994*******

Passport Number N0110413

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