Elaine Coleman
Riverside, CA 92504
OBJECTIVE
Seeking a rewarding profession in Administrative and Support Services
QUALIFICATIONS
Solid administrative and clerical experience.
Exceptional adaptability and dedications as a hard-working individual.
Excellent communication skills.
Ability to manage multiple tasks in a pressured environment.
PROFESSIONAL SKILLS
Efficiently answers and directs inquiries. Experience informing clients, superiors, and peers, based on their information needs. Maintains historical reference and records data. Ability to effectively handle escalations and time critical issues.
Entrusted to process confidential personnel records including salary amendments and performance appraisals/reviews.
Proficient in meeting and calendar management including securing travel arrangements, and schedule meetings for the V.P. of whom I was the Senior Secretary too. Take charge when my boss was out of town. Distributed incoming mail/faxes. Ability to resolve minor equipment problems (change toner, remove paper jams, order supplies, etc.)
Utilize computerized maintenance system to compose, edit, and proofread correspondence. Develop correspondence, spreadsheets, statistical and distribution reports.
INFORMATION TECHNOLOGY
Proficient in using Microsoft Office Applications, Dictaphone, AS-400, W.P. 5.1, OPAS, Healthconnect, Cadence, E-Referrals, Scheduling Gastro/Pulm Appt.: Type 58 wpm
EMPLOYMENT HISTORY
Full-Time Service Representative/Kaiser-Fontana, CA- 10-31-2011 – 8/2/19-Retired
Full-Time Receptionist II/Kaiser – Fontana, CA – 10-31-2011 to Present
Full-Time Receptionist II/Kaiser - Redlands, CA - 10-02-08 to 10-31-2011
Temporary Master Scheduler/Gastroentrology - Fontana, CA 5-07 to 10-08
On-Call Receptionist II - 11-04 to 5-07
Secretary/Clerk II, JM Staffing/County of San Dimas, CA - 01-04 to 10-04
Receptionist, Tri-Staff Group/Silvercrest Escrow, Moreno Valley, CA - 12-03 to 1-04
Loan Processor, Wells Fargo, Riverside, CA - 03/03 to 06/03
Office Specialist, Riverside City Hall, Riverside, CA - 12-02 to 03/03
Loan Processor, Conseco Finance Service. Corp, Rancho Cucamonga,03-99 to 11/02
Senior Secretary, Farmers Insurance Group, Los Angeles, CA 05/76 to 08-97
EDUCATION
Los Angeles City College, Los Angeles, CA - September 1972 - May 1976
George Washington High School, Los Angeles, CA - September 1969 - June 1972