Connie Warren
Allen, Texas *5002
*************@*****.***
Objective:
● Dedicated, service-focused professional seeking to join your valuable team.
● Highly motivated.
● Reliable worker with the ability to quickly learn new concepts and skills.
● Backed by a solid work history, reputation as a team player and passion for helping others. Work Experience:
Dr. Louis A. Torres Jr. M.D Internal Medicine 10/2014-10/2015 Administrative Assistant
Answer general phone inquiries using a professional and courteous manner
Reply to general information requests with the accurate information
Greet patients/suppliers/visitors to the organization in a professional and friendly manner
Checking in/out patients at the front desk
Scheduling patients for the proper appointment
Interviewing patients for case histories in advance of appointments
Compiling medical records and charts
Operating computer software (NextGen) and office equipment
Transferring lab results to the appropriate clinician
Maintaining supplies and appearance for the office
Referrals
Schedule Doctors luncheons and personal appointments
Prescription refilling’s
Cash In/Cash Out
Daily reconcile reports sent to Valley Financial Services One on One Home Health 09/2010-09/2014
Patient Care Giver
● Provided safe and effective care for each individual patient.
● Administer medications under written orders from the physician.
● Took vitals
● Maintained clean technique while changing dressings.
● Maintain records of patient care, conditions, progress.
● Accompany patient to doctor appointments.
● Provided therapeutic communication during emotional events. Dallas V.A. Hospital Canteen 10/2007- 07/2010
Clerical Manager/ Office Receptionist
● Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to find win-win resolutions.
● Collected payments of various methods.
● Made deposits from the Canteen vending machine.
● Audit the cash drawers at the end of each shift. Buddy Schoellkopf Products 05/2003-09/2007
Office Receptionist/ Insurance Biller
● Answer incoming calls
● Prepare and submit clean claims to various insurance companies.
● Process payments from insurance companies.
● Maintain clean work environment.
Curtis Dill, DDS Dental Office 01/1999-03/2003
Office Assistant/ Receptionist
● Greet patients with positive attitude upon arrival.
● Submit claims and payments of various methods to insurance companies.
● Maintain patient records in an organized environment.
● Reconciled day sheets and made daily deposits.
● Type letters, fax, and make copies for the dentist. References available upon request.